Location: Intermountain Layton Hospital
Shift: Part Time, As Need/On-call PRN
Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1, the industry leader transforming how hospitals and health systems support patients with cutting‑edge technology, automation, and compassionate human care.
At R1, you’ll be part of a mission-driven team that blends advanced technology with real‑world service to create exceptional patient experiences.
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll:
Help patients navigate the registration process
Answer questions with confidence, clarity, and compassion
Gather accurate information quickly in a fast-paced environment
Build trust with patients during moments when they may be scared, confused, or overwhelmed
No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.
Why You’ll Love This Job
Make a Real Difference: Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.
Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.
Fast-Paced, Never Boring: You’ll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff.
Supportive Team Environment: We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.
What You’ll Do Day-to-Day
This isn’t a sit‑back‑and‑relax desk job—you’ll be on your feet, thinking fast, and making a real impact.
Requirements
Preferred
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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To learn more, visit: R1RCM.com
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience.