As a Customer Service Representative, you will be required to:
-Accurately enter orders for all customers.
-Polite and timely response to a heavy volume of customer phone calls, voicemails and e-mails.
-Complete customer care follow through to resolve outstanding issues
-Resolution of complaints to customer satisfaction.
-Collaborates with other departments to efficiently resolve outstanding matters.
-Communicates with customers regarding their orders, which may involve investigation of prior paperwork and e-mails.
We'd love to hear from you, if:
-You've an excellent communicator.
-You've detail oriented and takes ownership
-You've more than 3 years of experience in Customer Service and order processing.
-You've experience with consumer products companies and retail customers.
-You've good knowledge in photography or digital imaging.
I love talking to passionate people. Please do not hesitate to reach out to me at shruthi.n at roljobs dot com
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Why us? We are a leading consumer good company and our brands are trusted to meet unique consumer needs. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.