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    RA

    Ra2

    Consumer Goods

    Online Chat Marketing

    Dedham, United StatesOn-SiteFull-time5–7 yrs experience$85k – $120k / yearPosted 2mo ago
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    Job description

    People in this position have been doing:

    • Manage vendor relationships
    • Build upon chat roadmap and socialize 12-18 month strategy
    • Develop, refine and execute online chat and customer engagement recommendations
    • Manage the monthly online chat transcript and metrics analysis
    • Define and build an online chat service program
    • Manage chat script maintenance and compliance
    • Socialize chat program insights and results

    Your pay,

    • A base salary of $85,000 - $120,000
    • Bonus of $5,000 - $10,000
    • Relocation assistance

    Ideally you'd have:

    • 5 - 7 Years of In-depth understanding of online sales and marketing tactics, online chats, customer engagement and online customer service tactics
    • Ability to manage multiple workstreams, build cross-functional relationships, and manage risk
    • Experience in customer experience design, web analytics, and A/B split
    • Bachelors degree,  BA in eCommerce or Web Marketing preferred, MBA is an added advantage
    • Like to travel (25%)

    All your information will be kept confidential according to EEO guidelines.

    Job details are sourced from the employer's original posting.

    Open job posting
    RA

    About the company

    Ra2

    Why us? We are a leading consumer good company and our brands are trusted to meet unique consumer needs. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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    Industry
    Consumer Goods
    Open roles
    783

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