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    RA

    Radisson Hotel Group

    Hospitality

    Duty Manager

    Jaipur, IndiaOn-SiteFull-time1–2 yrs experiencePosted 2w ago
    All Radisson Hotel Group jobs

    Job description

    Who we are looking for?

    We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team, who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.

    What Will You Do?

    • Coaches, counsels and disciplines team members providing constructive feedback to enhance performance.
    • Maintain complete knowledge at all times of:
    • All hotel features/facilities/services, hours of operation.
    • All room types, numbers, layout, decor, appointments and location.
    • All room rates, special packages and promotions.
    • Daily house counts and expected arrivals/departures/VIP’s.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations and times.
    • All hotel and departmental policies and procedures/ LQA and Forbes Standards.
    • When on Overnight Shift, proceeds Night Audit, prepares and save/send all necessary reports as requested, checks and searches arrivals’ profiles and input in Opera, and prepares Mondrian Hotel News for all departments.
    • Monitor check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process guests efficiently.
    • Maintain positive guest relations at all times.
    • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and at whatever time of day.

    Knowledge and Skills

    • Experience: Minimum 1-2 years experience as a Duty Manager, preferably in a luxury hotel
    • Proficiency in using PMS Opera and other relevant software applications.
    • Language Skills: Excellent communication skills in both English and Chinese as a priority. Additional language skills are an advantage.

    Job details are sourced from the employer's original posting.

    Open job posting
    RA

    About the company

    Radisson Hotel Group

    Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

    View all Radisson Hotel Group jobs
    Industry
    Hospitality
    Open roles
    663

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