Guest Service Associate Housekeeping

Delhi, IndiaOn-SiteFull-timePosted 2w ago

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Job description

Clean and maintain guest rooms, corridors, public areas, and other assigned areas as per hotel standards.
Ensure guest rooms are properly arranged, cleaned, and replenished with required amenities.
Make beds, change linen, dust, vacuum, mop, and sanitize rooms and bathrooms.
Replenish guest supplies and amenities as per established standards.
Report maintenance issues, damages, missing items, or any unusual observations to the concerned supervisor.
Handle guest requests promptly and courteously and coordinate with other departments when required.
Maintain cleanliness and hygiene standards in all assigned areas.
Follow proper procedures for handling lost and found items.
Ensure proper use and care of housekeeping equipment, cleaning chemicals, and other materials.
Follow all hotel policies related to safety, hygiene, security, and grooming.
Maintain professional conduct and courteous communication with guests and colleagues.
Assist in maintaining housekeeping stores, linen rooms, and equipment as required.
Support the Housekeeping team during high occupancy, special events, and peak operational periods.
Complete assigned duties within the stipulated time while maintaining quality standards.
Perform any other duties assigned by the Housekeeping Supervisor or Executive Housekeeper.

Qualification: Minimum 10th/12th standard; Hotel Management/Hotel Operations qualification preferred.
Experience: Freshers can be considered; prior experience in hotel housekeeping will be an advantage.

Good communication and interpersonal skills.
Guest-oriented and service-focused approach.
Knowledge of basic housekeeping procedures and cleaning techniques.
Attention to detail and cleanliness.
Ability to work effectively as part of a team.
Good time management and organizational skills.
Ability to work in a fast-paced hotel environment.
Basic knowledge of hotel safety and hygiene standards.
Positive attitude, discipline, and professional grooming.

Job details are sourced from the employer's original posting.

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About the company

Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

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Industry: Hospitality
Open roles: 657