Prepares all daily reports required for the reconciliation of hotel revenues and ensures that all hotel revenues are posted accurately and in a timely manner, in accordance with the accounting policies and the policies and procedures outlined in ECOMAN, as well as the hotel and corporate policies.
GENERAL DUTIES
- Comply with the working schedule, disciplinary and behavioral rules established by labor legislation, as well as those stipulated in the Internal Regulations of the employing company, and with the lawful orders and instructions issued by the direct supervisor;
- Comply with and perform the duties stipulated in the job description and the specific work tasks, in accordance with the performance standards applicable to the position;
- Comply with general and specific occupational health and safety regulations, as well as fire prevention and emergency regulations, particularly those identified as mandatory following the assessment of risks specific to the workplace;
- Demonstrate integrity, responsibility, cooperation, mutual respect, and professional solidarity;
- Maintain appropriate conduct and language in interactions with colleagues, superiors, and clients, and refrain from making statements or taking actions that could damage the reputation or image of the employing company or its representatives;
- Maintain the confidentiality, throughout the entire duration of the individual employment contract, of all operations and activities performed and refrain from providing third parties with information regarding the activities carried out within the employing company;
- Maintain the confidentiality, throughout the entire duration of the individual employment contract, of the salary and compensation received.
SPECIFIC DUTIES
- Perform the daily and monthly reconciliation of revenue between Opera and Scala;
- Import daily into Scala the revenues, payments, guest accounts, and credit card transactions from Opera;
- Ensure control over all hotel revenues in accordance with the applicable internal procedures, including room revenue, restaurant revenue, event revenue, and other operating revenues by department;
- Perform daily and monthly reconciliation, by the 1st day of the following month, between departmental revenue reported in Opera and Scala;
- Review the daily Night Audit, ensuring its accuracy and completeness;
- Record daily all bank transactions that are not related to payments and collections;
- Prepare the required documentation for credit card refunds;
- Maintain communication with clients regarding credit card transactions;
- Perform daily reconciliation between POS reports and the credit card reports generated from Opera;
- Perform the monthly reconciliation of all credit card accounts by the 2nd day of the following month;
- Prepare all reports required for the month-end closing process;
- Prepare, upon request, reports required to support accurate management decision-making and the critical evaluation of work activities;
- Reconcile credit card payments made by clients with the reports generated from Opera and Scala and with the corresponding bank statements;
- Record credit card collections in Scala;
- Perform daily and monthly reconciliation of all bank accounts between Scala and the bank statements, by the 1st day of the following month;
- Prepare the reports required by the National Institute of Statistics (INS);
- Verify that No-Show postings in Opera are in accordance with the relevant approvals and are signed by the Revenue Manager (RM) / Director of Sales (DOS);
- Send the monthly restaurant tips report to the Human Resources Department;
- During inspections and audits, provide copies of the requested documents.
