Reservation Department
- Minimum 2–3 years of experience in Hotel Reservations, preferably within a 4- or 5-star international hotel.
- Previous supervisory or team-leading experience is preferred.
- Strong knowledge of hotel reservation procedures, room types, rates, packages, and inventory management.
- Proficiency in Opera PMS.
- Experience with OTAs, GDS, and online booking channels is an advantage.
- Excellent communication and interpersonal skills.
- Ability to handle guest requests, complaints, amendments, cancellations, and complex reservations professionally.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Good knowledge of Microsoft Office, especially Excel.
- Strong attention to detail and accuracy.
- Flexible to work according to operational requirements, including weekends and public holidays when required.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.