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    RA

    Radius Limited

    Business Services

    Account Manager - SME

    Crewe, United KingdomOn-SiteFull-time2+ yrs experiencePosted 2mo ago
    All Radius Limited jobs

    Job description

    The role of Account Manager – SME is an exciting new role as a part of an expanding team in the Account Management team. You will be responsible for the in-life management and retention of our fastest growing areas in the business.

    This role is office based in Crewe, and you’ll be a part of a vibrant office environment. The key to success in this role is to have a strong will to be customer-focused with an appetite for customer retention and upsell. You will report into our Retentions Manager.

    Your key responsibilities day to day will be…

    • Making daily calls to aligned customers
    • Retain and renew customer contracts
    • Upselling into customer accounts
    • Driving cross-company referrals
    • Developing learning of Radius’ product portfolio with the ability to fully explain features and benefits of our products.
    • Working closely with key partners across the major networks.
    • After-sales service to ensure customers are satisfied.
    • Using various CRM systems to extract data from and keep them up to date
    • Common trend analysis
    • 5 GCSE passes
    • A-Level or equivalent
    • 2+ years in a customer-facing environment (preferably Sales)
    • Telecoms industry experience and sector knowledge desirable

    Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

    Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package.

    Our benefits:

    • 25 days holiday + bank holidays
    • Annual salary review
    • Pension plan
    • Life assurance
    • Employee fuel card scheme
    • Electric Vehicle salary sacrifice scheme
    • Employee assistance programme
    • 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
    • Time off for fertility treatment and in the event of pregnancy loss
    • ‘Cycle to work’ scheme

    And of course, you will be part of a modern office space in Crewe that will provide you with an outstanding working environment.

    Still Curious?

    If you feel we are a good match for each other, you can apply online now!

    If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

    Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

    We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

    We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

    #LI-SC1

    Still Curious?

    If you feel we are a good match for each other, you can apply online now!

    If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]

    Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

    We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

    We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

    #LI-SC1

    Diversity, Equality & Inclusion at Radius

    Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

    We also offer:

    • Global Female Health Policy & Female Health Champions
    • Pregnancy Loss and Fertility Treatment Policies
    • Endometriosis Friendly Employer (UK)
    • Women-focused gym & female health events
    • Mental Health First Aiders
    • Disability Confident Committed Employer (Level 1)
    • Race at Work Charter signatory
    • Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
    • Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
    • Give as you earn scheme (payroll giving) and match funding

    Next Steps

    If you feel we are a good match for each other, you can apply online now!

    If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

    Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

    We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

    We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

    Note to recruitment agencies:

    We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

    PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

    Job details are sourced from the employer's original posting.

    Open job posting
    RA

    About the company

    Radius Limited

    Have you heard of us? For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents. Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them. We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses. We are currently looking for a dynamic Sales Executive to join the fast-growing Energy Team here at Radius . You’ll report to Becky Barton, Sales Supervisor, on a day-to-day basis, supporting a wider team.

    View all Radius Limited jobs
    Industry
    Business Services
    Founded
    1990
    Open roles
    122

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