We're looking for an experienced Voice Engineer to join our IT Operations team.
This role is responsible for the design, implementation, support and continuous improvement of our voice and telephony platforms.
You'll play a key role in delivering resilient, secure and high-performing voice services across the business, working with SIP-based communications, contact centre technologies, carrier connectivity, voice infrastructure, call routing and telephony integrations.
Whilst we use Five9 at Radius, we're equally interested in candidates who have supported comparable enterprise telephony or contact centre platforms. The key requirement is strong SIP and VoIP expertise and the ability to troubleshoot and optimise complex voice environments.
This role is based alongside the team in Crewe, with a hybrid pattern of 3 days per week in the office.
What you'll be doing...
What we're looking for...
What you can expect from us...
Meaningful work
This is an opportunity to take ownership of a business-critical voice environment and play a key role in shaping the future of telephony and contact centre services across the organisation. You'll work across modern voice technologies, SIP infrastructure and cloud contact centre platforms, helping to drive reliability, performance and continuous improvement.
A standout workspace
Based in our offices in Crewe, you’ll enjoy modern, collaborative workspaces, compete with café and free onsite gym.
Career development
Your impact on Radius will be rewarded with the opportunity to progress your career in many directions.
The development of our people has always been a priority for us. We have established a culture of continuous learning and knowledge-sharing which means our colleagues are constantly exposed to new experiences and ways of working.
Everyone in Radius, from entry-level to the senior team, has their own personal development plans with clear routes for progression and regular reviews.
Rewards and benefits
In addition to a competitive salary, you’ll have access to a reward and benefits package which includes:
About Radius...
Driving business forward
Radius offers fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally.
Established in 1990, we're trusted by over 470,000 businesses to help them grow and become more productive.
With over 3000 colleagues across 5 continents, our people are critical to our success as we develop new innovative products across a growing range of businesses.
Our values...
Driven - We are ambitious and tenacious. We constantly strive for more, we look to the future, and we are already working on what’s next.
Agile - We are quick to adapt to change. We stay ahead of market trends and create solutions for the future.
Innovative - The status quo is there to be challenged. We are passionate about pushing boundaries and always think bigger.
Inclusive - We know the value of our customers, partners, suppliers and colleagues. We encourage inclusivity and work collaboratively.
#LI-TB1
Diversity, Equality & Inclusion at Radius
Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
We also offer:
Next Steps
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Have you heard of us? For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents. Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them. We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses. We are currently looking for a dynamic Sales Executive to join the fast-growing Energy Team here at Radius . You’ll report to Becky Barton, Sales Supervisor, on a day-to-day basis, supporting a wider team.