Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Radiology Reporting Coordinator you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Collaborate with clinical operation teams with the primary focus of supporting all clinical applications related to radiologist dictations and reporting.
- Work and communicate with radiologists providing RIS support, as needed.
- Work with the System Solutions Team to implement and adjust workflows to improve efficiencies in case distribution and management.
- Manage all radiologist worklists including but not limited to: All Problem, All Pending Dictation, Critical Results, All Pending, and All Suspended. Escalating concerns as needed
- Collaborate with Clinical System Solution Teams to test and implement new software and functionalities related to radiologist workflows.
- Present findings and recommendations as part of workflow and software implementation.
- Answers incoming calls in a courteous and professional manner; following established protocols.
- Call referring physicians to assist radiologist with delivering critical results findings, following established protocols.
- Participate in various projects and/or meetings, and complete other tasks as assigned by management.
- Provide coverage for all positions within case management and reporting division as needed.
If You Are:
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- Bachelor’s Degree in clinical or science-related area or equivalent work experience preferred
- Two (2) years in Health Care communications and/or customer service work experience preferred.
- Multi-vendor IS experience with RIS/PACS.
- Demonstrate strong customer service, multitasking, critical thinking, persuasion and analytical abilities, with superior communication and interpersonal skill.
- Able to exercise a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives.
- High level of proficiency and demonstrated effectiveness in problem determination and resolution.
- Working knowledge of Microsoft Office Products.
We Offer:
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
Pay Range: $16.50-$19.00/ Per Hour
