Disponent Operations Center

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PULL FORWARD. FULL FORCE.

Rail Innovators Group, headquartered in Rotterdam, brings together Raillogix, Rail Force One, Railrelease and CWS, covering the entire rail freight value chain – from planning and traction to leasing and maintenance. Rail Force One Germany, based in Duisburg, specializes in freight transport with our reliable train drivers and high-performance trains, ensuring that cargo arrives safely at its destination.

We are looking for an experienced Dispatcher to join our team. With strong organisational skills and a sense of responsibility, this person will coordinate the deployment of locomotives, wagons and staff, and – even in the event of disruptions – ensure the safe transport of goods by keeping a clear head, communicating effectively and finding appropriate solutions.

Your responsibilities will include:

• You monitor and control the operational deployment of our locomotives, wagons, and personnel in national and international freight transport

• You coordinate and order train paths in close consultation with internal and external partners

• You monitor ongoing rail operations and all train movements in real time

• You coordinate measures in the event of operational disruptions such as line closures, accidents, or extraordinary events and ensure safe operations

• You proactively inform customers about delays, cancellations, or schedule changes and develop practical alternative solutions

• You ensure compliance with all safety regulations, operational requirements, and quality standards

• You work closely with internal departments such as maintenance, engineering, and human resources, as well as with international partners

• You ensure a structured and complete shift handover

• You carefully document timetables, operational changes, disruptions, and performance indicators

• You use and maintain rail-specific IT and dispatching systems for planning, monitoring, and evaluating operations

What you should bring to this role:

• You already have experience in rail freight transport or dispatching

• Good knowledge of rail-specific processes is an advantage

• You have strong organizational skills, are decisive, and have a high sense of responsibility

• You enjoy working in a team, are structured, and can set priorities

• You are resilient and flexible—even when things get hectic

• You have good written and spoken English skills and a basic knowledge of MS Office

• You are willing to work in a 3-shift system

What we offer:

• Above-average, attractive remuneration and employee benefits such as company health insurance and pension plans, capital-forming benefits, bicycle leasing, employee discounts, and much more

• Workplace in a modern and attractive new building with underground parking

• IT equipment including company cell phone and free drinks and fruit

• Friendly working atmosphere and good training opportunities

We strive to create a working environment in which our employees feel valued, supported, and inspired. Become part of our dedicated team and play an active role in shaping the future of rail freight transport!