Soft Count Team Member

• Must be at least 21 years of age
• High School diploma or GED (required).
• Cash handling and or clerical experience preferred.
• Competent with computers (basic input/ output procedures).
• Good customer service skills
• Good public relations skills; professional appearance and demeanor.
• Must possess reasonable ability to communicate in English.
• Highly self-motivated and directed.
• Good verbal and written communications skills.
• Keen attention to detail.
• Proven analytical, evaluative, and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Extensive experience working in a team-oriented, collaborative environment.
• Must possess and maintain a valid state driver’s license and be insurable by the RRC’s insurance carrier.
• Willing to travel and participate in training as recommended or required.
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position.
• Must have employment eligibility in the U.S.
• Must adhere to confidentiality policy.
• Must successfully pass a drug screening test and criminal background check.
• Indian preference will be observed in the hiring process.

• Assist in the removal, exchange and collection of all VLT (slot machines) cash drop boxes.
• Assist in the counting, verifying and strapping of a high volume of currency.
• Works very well with others as part of a team.
• Able to handle multiple priorities and tasks.
• Able to be held accountable, to a high degree, for accuracy and thoroughness ensuring the integrity of all transactions & counts.
• Operate and troubleshoot a variety of Soft Count equipment and technology (computer literate).
• Assume Soft Count Lead duties as needed and assigned.
• Maintain confidentiality of all Casino operation data.
• Provide information and explain Players Club benefits, property amenities & marketing programs to our guests.
• Communicate effectively both orally and in writing.
• Shall be polite and maintain a priority system in accepting other position related job duties as assigned.
• Maintain our Workplace Conduct while on duty, ensure professional conduct on the Casino floor and in the Count Room.

WORKING CONDITIONS & ENVIRONMENT

• The noise level in the work environment is usually loud.
• Must be available to work in a smoke-filled environment.
• Must be able to work all shifts, weekends, and holidays.
• Must be able to multitask.
• Must be able to stand up to 10 hours at a time.
• Must be able to handle mental and physical stress.
• Must be able to move up to 50 pounds.