Emergency Department Administration Officer

We are seeking a highly organised and enthusiastic individual to join our team as an Administration Clerk in our Emergency Department.  As a member of the Emergency Department Administration team, you are customer focused and enjoy working in a busy team environment.   The successful applicant will work on a rotating roster on a combination of day, evening and night shifts for which penalty rates apply.

Essentia Criteria:

• Excellent verbal and written communication skills, with a proven ability to deliver warm, customer-focused service to patients and families.
• Demonstrated ability to juggle competing priorities and thrive under pressure in a busy environment.
• High-level problem-solving skills and meticulous attention to detail, ensuring precise data entry and record-keeping.
• Availability and willingness to work a rotating roster within a 24/7 department that operates 365 days a year.
• Accurately compile, maintain and manage patient admission documentation, clinical notes and medical records, ensuring information is complete and available when required.

About You:

You’re a friendly, organised and confident administration professional who enjoys being part of a busy healthcare team. You take pride in providing exceptional service and understand the importance of making patients and their families feel welcomed, supported and respected.

What you will bring:

• Flexibility to work a rotating roster including weekends
• Previous experience in an administration role, with experience in a hospital or healthcare environment highly regarded
• Excellent written and verbal communication skills, with the ability to communicate confidently and professionally
• Previous experience using Patient Information Systems (Meditech desirable)

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close:  2 weeks

Reference number: JR116647

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.