Operations Administrator

Ramudden Global North America specializes in traffic management, safety infrastructure, and urban mobility solutions that enhance safety, efficiency, and sustainability across communities and work sites.

JOB SUMMARY

Reporting to the Fleet Coordinator, the Operations Administrator provides day-to-day administrative support to depot and field operations. This role coordinates timesheet processing, verifies operational records, prepares service documentation, and maintains accurate tracking information to support payroll and business needs. The successful candidate is detail-oriented, organized, and an effective communicator who can manage competing priorities in a fast-paced environment.

RESPONSIBILITIES

• Review and process employee timesheets, verifying accuracy and completeness against schedules and supporting records.
• Coordinate timely payroll submissions and work with employees and supervisors to resolve discrepancies.
• Review vehicle GPS records to verify work activity, support accurate timekeeping, and flag exceptions for follow-up.
• Prepare and verify service tickets, supporting paperwork, and crew sign-offs to maintain complete operational records.
• Track subcontractor hours and coordinate with field teams to confirm information and resolve discrepancies.
• Maintain operational and customer trackers, update records, and distribute reports as required.
• Liaise with field crews, supervisors, and internal departments to obtain information and support daily operations.
• Answer incoming calls and direct inquiries to the appropriate department or contact.
• Provide timesheets and GPS records to support investigations while maintaining confidentiality.
• Perform data entry, filing, and other administrative duties as assigned.

QUALIFICATIONS (OR KEY SKILLS, COMPETENCIES)

• High school diploma or equivalent.
• Three or more years of experience in a similar administrative role.
• Intermediate proficiency with Microsoft Office Suite.
• Strong attention to detail and accuracy in data entry and recordkeeping.
• Excellent organizational, prioritization, and time-management skills.
• Strong interpersonal and communication skills, with a collaborative approach.
• Ability to handle confidential information with tact and discretion.
• Knowledge of the traffic control industry is an asset.

Ramudden: Seeing how to make the world safer, caring enough to make it happen.

The above statement reflects the general details considered necessary to describe the principal functions of the position and should not be considered a detailed description of all work requirements.

Ramudden Global North America is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted regarding an employment opportunity, please advise Human Resources if you require accommodation.