The Store Manager leads the entire team at a Murdoch’s retail location. They are responsible for the overall success of the store including customer service, team member experience, financial performance, and operational excellence. This position requires strong leadership skills and the ability to motivate and develop team members in accordance with the Murdoch’s MVPs. The successful Store Manager interacts with excellence across the entire business to contribute to the success of Murdoch’s as a whole.
As a Murdoch's Team Member in this role, you will...
- Lead and develop the store management team to operate with excellence, empower and develop their teams, and create a service-oriented environment that is welcoming to our customers.
- Maintain excellent customer service and ensure a consistent, quality store experience for customers.
- Develop and enact the strategies and plans to achieve financial results that meet or exceed annual budgets.
- Operate in a timeline driven and goal-oriented manner to ensure accountability.
- Network, recruit, assess, and hire qualified candidates.
- Develop team through identification of goals, setting expectations, providing learning opportunities, and performing effective follow-up.
- Demonstrate excellence with organization and delegation.
- Create and maintain a keen awareness of loss prevention with a strong focus on team member and customer safety.
- Lead, communicate, and collaborate effectively with other members of the store management team.
- Maintain store facilities and property in cooperation with the Murdoch’s Facilities team.
- Create and maintain a culture of safety and ensure team members operate in a safe manner.
- Contribute to the overall success of the Murdoch’s organization through active participation and collaboration with other stores and Home Office teams.
