Assistant Security Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Supervises, leads and directs Security personnel ensuring compliance with all gaming regulations, internal controls and company and department policies and procedures

· Creates, implements and adjusts employee shift schedules to accommodate resort operational needs

• Keeps up to date on current trends of Casino Security Officers concepts, practices and procedures
• Responsible for training employees to work safely and efficiently within current regulatory guidelines
• Ensures the integrity of gambling, count room and cash handling procedures
• Handle, count, verify gaming chips in multiple denominations
• Prepare and maintain essential paperwork and reports
• Assists security personnel with tasks as needed
• Computer data entry of required information
• Conducts property inspection tours
• Reports all gaming regulation violations
• Reports all violations of internal controls and company and departmental policies and procedures
• Assists with transport of drop boxes to count area when needed
• Transports guests via company vehicle as necessary
• Watches for and reports any potential safety hazards
• Quickly responds to and handles matters involving difficult guests or employees
• Quickly responds to and contacts local law enforcement, fire department or other emergency personnel in matters involving medical emergencies experienced by guests or employees
• Works independently
• All other duties as assigned

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires knowledge and ability to drive a motor vehicle
• Must have and maintain a clean driving record
• Strong verbal and written communication skills
• Must have the ability to maintain discretion and confidentiality
• Must have the ability to push heavy carts
• Requires knowledge and ability to operate computers and general office equipment
• Be adaptable, and demonstrate the highest level of customer/client service and response
• Be self-motivated and have stamina
• The ability to read and understand written instructions
• Must possess the ability to operate all tools and equipment utilized by the Security Department

EDUCATION and/or EXPERIENCE:

· High School Diploma or equivalent.  A minimum of 1-2 years supervisory experience in casino security, law enforcement or the armed forces or related field required.  College degree in Criminal Justice is preferred.

SPECIAL QUALIFICATIONS:

· Strong observation skills; ability to complete tasks while maintaining attentive monitoring of the surroundings at all times

· Must possess the proven ability to quickly assess,  gain control of, and defuse, incidents/encounters with difficult guests or employees

· Ability to perceive, identify and monitor potential conflicts developing amongst guests and/or employees and intercede before a situation escalates

· Detailed knowledge and of security officer practices and procedures

· Detailed knowledge of the Nevada Revised Statutes and laws governing Citizens Arrest

· Detailed knowledge of the operation and use of security equipment

AGE AND GAMING:

· 21 years of age or above

Nevada Gaming Registration