Associate Manager, Administrative Support

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

• Supervises a medium sized team of administrative staff. Focuses on work allocation, ongoing coaching, and performance management. Establishes and tracks employee goals and objectives. Contributes to hiring, firing, and compensation decisions • Manages vendors and/or suppliers/contracts, ensuring consistent service delivery and performance. Collaborates with procurement and legal on contract negotiations • Coordinates multiple related administrative areas, ensuring all environments are safe, well-maintained, and fully stocked. Coordinates repair and replacement of equipment across multiple locations • Develops and updates policies and procedures for own area. Proposes enhancements to improve team/department performance. Collects and analyzes feedback from internal customers to assess service quality • Manages team finances including budget setting and expense management for the own team. Analyzes department activities and reports to senior management as requested Grade Descriptor • Good understanding of procedures and concepts within own discipline and knowledge of these elements in other disciplines • Provides management and operational oversight to large and/or moderately complex business or technical support team members, potentially including work leaders • Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors/team leaders • Responsible for end results of the team • Provides input on resource planning, guidelines, processes and procedures • Solves problems guided by policies and procedures; receives guidance from manager

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