Description:
Randstad is currently recruiting for an Operation Support for a leading global property information, analytics and data-enabled services provider in Westlake, Texas. The ideal candidate would have at least 8 months of mortgage experience, or at least 2 years of call center or banking experience.
Essential Functions/Responsibilities:
- Conduct physical research to locate data requiring the exercise of some judgment and discretion.
- Communication with HOA to obtain status of request information.
- Follow-up until required data is obtained
- Manage a pipeline of active requests
- Meet daily, weekly and monthly production and performance SLA requirements
- Enter appropriate data into application, other form or database.
- Telephone, e-mail, and fax communication with 3rd parties
- Follows department processes, procedures, and client requirements, and may make recommendations to these processes.
Education:
HS Diploma/GED Required
Experience and Skill Requirements:
• 8 months mortgage industry experience OR
• 2-3 years of banking or call center experience
• sound VERY professional on the phone
• Good written and verbal and communication skills
• Strong attention to detail
• Good judgment
• Basic Computer Skills
For further details contact:
Cenla Ganzon
Executive Recruiter
Randstad General Staffing
Office: +1(602) 903-7343
Extension Number: 4347
Email: cenla.ganzon@randstadusa_.com
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Randstad Technologies is a staffing company specializing in IT roles.