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    Randstad Sourceright NA for Honeywell

    Automation and Control Solutions

    Cust Exp Professional

    San Luis Potosi, MexicoOn-SiteFull-time2+ yrs experiencePosted 3w ago
    All Randstad Sourceright NA for Honeywell jobs

    Job description

    In this role, you will impact customer satisfaction by supporting internal and external clients, coordinating administrative tasks, and contributing to team results through effective process management and customer service excellence.

    Responsibilities

    • Provide support to the teams in the Back Office administrative office and represent the additional interface with internal clients and external ones when necessary
    • Take professional initiative on administrative tasks and coordinate with local offices for tasks that cannot be done remotely
    • Work as part of the team, involved in processes from end to end, and contribute to the team's results
    • Contribute to the successful integration of each new employee/member of the region through specific training and assistance
    • Account successfully, in a timely manner, and ensure maintenance during the life cycle of all orders, contracts, and projects in systems
    • Work closely with all relevant departments, including sales, procurement, supply, and operations, to ensure process standardization, efficiency, and effectiveness
    • Assume an active role in implementing and maintaining Honeywell Operating System (HOS)
    • Work in line with policy guidelines and global processes
    • Meet the objectives of the department/team and the behavioral objectives of Honeywell

    Qualifications

    YOU MUST HAVE

    • 2+ years’ experience in a Customer Services or related field
    • Understanding of how different functions in the organization interact
    • Strong organization skills
    • Experience working in a customer-facing role
    • Knowledge of Salesforce applications
    • Good knowledge of SAP ERP application

    WE VALUE

    • Bachelor’s Degree
    • Knowledge and understanding of Honeywell values
    • Awareness of main objectives of commercial activity
    • Understanding the importance of health and safety at work

    ABOUT HONEYWELL TECHNOLOGIES

    Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

    THE BUSINESS UNIT

    Honeywell is a diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services, control technologies for buildings and industry, and performance materials globally. Our Customer Experience Professionals play a key role in delivering exceptional service and support to our clients, ensuring Honeywell’s commitment to quality and innovation is reflected in every customer interaction.

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

    #LI-Hybrid

    About Us

    Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

    Job details are sourced from the employer's original posting.

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    About the company

    Randstad Sourceright NA for Honeywell

    Honeywell Automation and Control Solutions (ACS) team members are part of a global, 65,000-employee network of smart and entrepreneurial, hard-working and inquisitive professionals who solve problems every single day. Put simply, our employees create safer, more energy efficient, more secure and more productive environments for our customers around the world.  ACS turnout gear protects firefighters from extreme temperatures; our thermostats keep homeowners comfortable; our security systems ensure the safety and security of facilities from backyard sheds to Las Vegas casinos; our rugged mobile computers track packages and goods as they are shipped across the globe; our sensors measure temperature and pressure in hemodialysis machines and other medical devices.   ACS energy management services have helped big-box retailers achieve double-digit reductions in their peak energy demand, and our process control systems are used in the world's top 50 oil refineries. As much as we are a product and solutions company, we are a technology company. In fact, our technology is in 150 million homes and 10 million buildings. Based in Minneapolis, Minnesota, with operations in more than 100 countries , ACS is organized into seven strategic business units -- five focused on products and two on services and solutions. ACS is an approximately $15 billion division of Honeywell, a Fortune 100 industrial technology company based in Morristown, New Jersey. We'd love to have you consider coming to work with us. We are Honeywell!

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    Industry
    Automation and Control Solutions
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