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    Randstad Sourceright NA for Honeywell

    Automation and Control Solutions

    Field Service Engineer I - Gas Detection - Austin, TX*

    Austin, United StatesOn-SiteFull-time2+ yrs experiencePosted 3w ago
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    Job description

    The Field Service Engineer- Gas Detection will be working within the Industrial Automation business unit, specifically the Service Team for customer support, team development and training.  This person is the face of Honeywell and will be working with customers and internal organizations on problem resolution.  The purpose of this position will be providing customer support, advanced field technical support and team training & development.  The position will be located in Austin, TX.

    You will drive timely identification, investigation, resolution, root cause analysis and replication of advanced technical issues experienced by our field team. You will support focus on accuracy, timely feedback, and customer satisfaction. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop training curriculum for our Field Organization. You will ensure proper documenting and recording of all activity and communication

    Responsibilities

    Key Responsibilities

    • Strong knowledge of hand tools and proper usage, including a digital multimeter
    • Ability to troubleshoot hardware/software, solve complex equipment problems
    • Provide direct support to Internal & External Customers
    • Facilitate issue identification and analysis; Investigate and resolve technical issues
    • Act as conduit for Field Service to Technical Support & Engineering for advanced issue resolution
    • Provides timely, detailed and accurate reports on analysis work performed
    • Demonstrates ability to handle challenging projects to ensure customer satisfaction
    • Accountable for team technical competency & skills certification
    • Interacts with multiple disciplines and personnel within organizations
    • Effective written and verbal communication skills
    • Highly motivated, organized and able to work independently
    • A collaborative and cooperative attitude

    Qualifications

     YOU MUST HAVE

    • Associate degree in Electronics, Engineering Technology, Instrumentation, HVAC, Fire Alarm Systems, or a related technical field; OR 1–2 years of equivalent hands-on field service experience; OR completion of military technical training with 1–2 years of field experience
    • 1–2 years of experience using Microsoft Office Suite, including Excel, Word, SharePoint, and PowerPoint, for documentation, reporting, service tracking, and communication
    • Basic understanding of electrical systems, troubleshooting, and field service operations
    • Valid driver’s license and ability to travel to customer sites as needed

    WE VALUE

    • 2+ years of experience applying customer support and product support best practices in a field service, technical service, or industrial environment
    • 1+ years of industry experience in gas detection, fire alarm, HVAC controls, instrumentation, or related technical field preferred
    • Proven verbal and written communication skills with the ability to effectively support customers, document service activity, and coordinate with internal teams
    • Demonstrated continuous improvement mindset with experience identifying process improvements that increase efficiency, service quality, or customer satisfaction
    • Working knowledge of Salesforce.com, SharePoint, SAP, and Microsoft Excel for service tracking, reporting, and customer support documentation
    • Strong organizational skills with the ability to manage multiple service requests, priorities, and deadlines in a fast-paced environment
    • Experience training or mentoring junior technicians, team members, or customers on system operation and service procedures
    • Ability to positively influence, motivate, and support a team while maintaining high standards of safety, service, and accountability

    BENEFITS OF WORKING FOR HONEYWELL

    In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

    The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted : July 28, 2026

    ABOUT HONEYWELL

    Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more

    THE BUSINESS UNIT

    Honeywell Gas Detection is a global leader in gas detection technology, providing innovative solutions that protect people, assets, and the environment. Our products are designed to detect a wide range of gases in various industrial applications, ensuring safety and compliance with regulatory standards. We are committed to delivering reliable, high-quality gas detection systems supported by expert service and technical support teams worldwide.

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

    About Us

    Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

    Job details are sourced from the employer's original posting.

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    About the company

    Randstad Sourceright NA for Honeywell

    Honeywell Automation and Control Solutions (ACS) team members are part of a global, 65,000-employee network of smart and entrepreneurial, hard-working and inquisitive professionals who solve problems every single day. Put simply, our employees create safer, more energy efficient, more secure and more productive environments for our customers around the world.  ACS turnout gear protects firefighters from extreme temperatures; our thermostats keep homeowners comfortable; our security systems ensure the safety and security of facilities from backyard sheds to Las Vegas casinos; our rugged mobile computers track packages and goods as they are shipped across the globe; our sensors measure temperature and pressure in hemodialysis machines and other medical devices.   ACS energy management services have helped big-box retailers achieve double-digit reductions in their peak energy demand, and our process control systems are used in the world's top 50 oil refineries. As much as we are a product and solutions company, we are a technology company. In fact, our technology is in 150 million homes and 10 million buildings. Based in Minneapolis, Minnesota, with operations in more than 100 countries , ACS is organized into seven strategic business units -- five focused on products and two on services and solutions. ACS is an approximately $15 billion division of Honeywell, a Fortune 100 industrial technology company based in Morristown, New Jersey. We'd love to have you consider coming to work with us. We are Honeywell!

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