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    Randstad Sourceright NA for Honeywell

    Automation and Control Solutions

    Field Service Engr I

    Any, JapanOn-SiteFull-timePosted 3w ago
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    Job description

    The primary mission of this role is to ensure the stable and safe operation of Honeywell systems installed at customer sites. As Honeywell continuously adopts advanced technologies, this role offers an excellent opportunity to stay motivated while developing a high level of technical expertise.

    Engineers are assigned to regional service centers and play a key role in supporting plant operations. While the responsibility is significant, training is structured and provided from the fundamentals over several years. Work is conducted in teams, making this position accessible even for less experienced candidates. By steadily building knowledge and expertise, individuals can grow into highly trusted engineers working with leading manufacturers in Japan.

    Responsibilities

    Responsibilities

    This role is ideal for individuals who wish to build long-term relationships with customers and develop deep technical expertise.

    After gaining experience in both hardware and software maintenance, inspection, and project execution, employees can pursue diverse career paths, including technical specialist roles, engineering management, and project management.

    Key responsibilities include:

    • Maintenance and inspection of Honeywell systems embedded in customer plants
    • Providing after-service support tailored to customer requirements
    • Participating in system upgrade projects, working in team-based project environments

    Core Duties

    • Conduct system inspections and troubleshooting
      • Visit customer sites to ensure systems are operating safely and maintaining required functionality
      • Each team typically supports 2 to 5 plant sites
    • Administrative and technical support tasks
      • Prepare quotations for after-service and system modifications
      • Plan system upgrades and software changes
      • Respond to customer inquiries
    • Technical proposal activities
      • Provide solutions based on field knowledge when customers request improvements or new functionalities
      • Incentives are provided when proposals lead to contracts (sales function is handled separately)
    • Communication with global teams
      • Primarily via email
      • Reading and writing skills in English are sufficient

    Position Highlights

    • Contribute to the stable operation of industrial infrastructure through Honeywell’s advanced control technologies
    • Play a key role as a trusted customer-facing representative
    • Opportunity to evolve into senior roles including proposal development and sales support
    • Continuous professional growth through diverse technical experiences
    • A highly impactful role contributing to society and industry

    Qualifications

    Required

    • Experience in a technical role OR a degree in engineering / technical field
    • Ordinary Driver License 
    • Fluent in Japanese (N1 level) 

    Preferred

    • Experience as a Field Engineer or Service Engineer (maintenance and support)
    • Experience in plant or factory technical operations
    • Experience with: 
      • DCS (Distributed Control Systems) operations or maintenance
      • Instrumentation engineering
      • Industrial systems such as control systems or quality management systems
    • Experience with: 
      • Server and network system maintenance
      • Troubleshooting in urgent or critical situations

    About Us

    Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

    Job details are sourced from the employer's original posting.

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    About the company

    Randstad Sourceright NA for Honeywell

    Honeywell Automation and Control Solutions (ACS) team members are part of a global, 65,000-employee network of smart and entrepreneurial, hard-working and inquisitive professionals who solve problems every single day. Put simply, our employees create safer, more energy efficient, more secure and more productive environments for our customers around the world.  ACS turnout gear protects firefighters from extreme temperatures; our thermostats keep homeowners comfortable; our security systems ensure the safety and security of facilities from backyard sheds to Las Vegas casinos; our rugged mobile computers track packages and goods as they are shipped across the globe; our sensors measure temperature and pressure in hemodialysis machines and other medical devices.   ACS energy management services have helped big-box retailers achieve double-digit reductions in their peak energy demand, and our process control systems are used in the world's top 50 oil refineries. As much as we are a product and solutions company, we are a technology company. In fact, our technology is in 150 million homes and 10 million buildings. Based in Minneapolis, Minnesota, with operations in more than 100 countries , ACS is organized into seven strategic business units -- five focused on products and two on services and solutions. ACS is an approximately $15 billion division of Honeywell, a Fortune 100 industrial technology company based in Morristown, New Jersey. We'd love to have you consider coming to work with us. We are Honeywell!

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    Industry
    Automation and Control Solutions
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