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    Randstad Sourceright NA for Honeywell

    Automation and Control Solutions

    Lead Field Service Technician | Fire Alarm Systems

    Acton, United StatesOn-SiteFull-time$69k – $87k / yearPosted 1w ago
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    Job description

    As a Fire Alarms Systems - Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.

    You will report directly to our Sr Field Service Manager, and you’ll work out of our Acton, MA location on an Onsite work schedule.

    In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.

    Responsibilities

    KEY RESPONSIBILITIES

    • System Testing & Inspections: Perform periodic tests and yearly NFPA fire alarm inspections to ensure operational readiness and compliance with safety regulations.
    • Diagnosis & Repair: Use tools like multimeters and hand tools to troubleshoot and resolve faults in fire alarm components, including smoke detectors, pull stations, and notification devices.
    • System Programming: Program various fire alarm control panels (FACPs) and integrated systems like EBI (Enterprise Buildings Integrator), ensuring they adhere to specific site plans and contract requirements.
    • Documentation: Maintain detailed records of all inspections, tests, and service actions.
    • Technical Guidance: Train customers on system operation and mentor junior technicians in fire safety standards and troubleshooting techniques.
    • Travel up to 100%

    Qualifications

    YOU MUST HAVE

    • Minimum of 2 years of experience in a technical service or field service role
    • Strong technical knowledge and troubleshooting skills
    • Ability to work independently and manage multiple tasks

    WE VALUE

    • Experience with Honeywell products and systems
    • Customer-focused mindset
    • Strong problem-solving and decision-making abilities
    • Ability to train and mentor junior technicians

    BENEFITS OF WORKING FOR HONEYWELL

    In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

    Learn more: https://benefits.honeywell.com/

    The application period for the job is estimated to be 40 days from the job posting 9/18/2026; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

    The annual base salary range for this position is $69,000 - $87,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

    ABOUT HONEYWELL TECHNOLOGIES

    Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

    Learn more: https://www.honeywell.com/us/en

    THE BUSINESS UNIT

    Smart and connected field and analytical instrumentation, gas measurement and control, and terminal gauging and loading.

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

    Learn more: https://www.honeywell.com/us/en/company/inclusion-and-engagement

    About Us

    Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

    Job details are sourced from the employer's original posting.

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    About the company

    Randstad Sourceright NA for Honeywell

    Honeywell Automation and Control Solutions (ACS) team members are part of a global, 65,000-employee network of smart and entrepreneurial, hard-working and inquisitive professionals who solve problems every single day. Put simply, our employees create safer, more energy efficient, more secure and more productive environments for our customers around the world.  ACS turnout gear protects firefighters from extreme temperatures; our thermostats keep homeowners comfortable; our security systems ensure the safety and security of facilities from backyard sheds to Las Vegas casinos; our rugged mobile computers track packages and goods as they are shipped across the globe; our sensors measure temperature and pressure in hemodialysis machines and other medical devices.   ACS energy management services have helped big-box retailers achieve double-digit reductions in their peak energy demand, and our process control systems are used in the world's top 50 oil refineries. As much as we are a product and solutions company, we are a technology company. In fact, our technology is in 150 million homes and 10 million buildings. Based in Minneapolis, Minnesota, with operations in more than 100 countries , ACS is organized into seven strategic business units -- five focused on products and two on services and solutions. ACS is an approximately $15 billion division of Honeywell, a Fortune 100 industrial technology company based in Morristown, New Jersey. We'd love to have you consider coming to work with us. We are Honeywell!

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    Automation and Control Solutions
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