Join a team recognized for leadership, innovation and diversity
The Principle CX Prog Mgt Professional, Customer Experience Transformation – M&A Integration & S/4 Readiness leads strategic Customer Experience transformation initiatives that enable business growth, operational scale, and enterprise modernization.
This role is initially focused on leading Customer Experience integration activities for acquired PT businesses, ensuring successful transition of Customer Service and Order-to-Cash processes into Honeywell operating models and systems. As Honeywell's Helix / S/4HANA transformation progresses, the role expands to lead CX change management, business readiness, and adoption activities across CX Shared Services globally and, over time, additional SBGs.
The role partners with business, functional, and technology teams to drive process standardization, organizational readiness, stakeholder alignment, and successful adoption of new operating models, tools, and ways of working while maintaining a strong customer focus.
Reports to: Sr. Director, CX Transformation
Key Responsibilities
M&A Integration Leadership
S/4HANA Change Management & Readiness
Transformation & Operational Excellence
Basic Qualifications
Preferred Qualifications
Success Measures
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
Honeywell Automation and Control Solutions (ACS) team members are part of a global, 65,000-employee network of smart and entrepreneurial, hard-working and inquisitive professionals who solve problems every single day. Put simply, our employees create safer, more energy efficient, more secure and more productive environments for our customers around the world. ACS turnout gear protects firefighters from extreme temperatures; our thermostats keep homeowners comfortable; our security systems ensure the safety and security of facilities from backyard sheds to Las Vegas casinos; our rugged mobile computers track packages and goods as they are shipped across the globe; our sensors measure temperature and pressure in hemodialysis machines and other medical devices. ACS energy management services have helped big-box retailers achieve double-digit reductions in their peak energy demand, and our process control systems are used in the world's top 50 oil refineries. As much as we are a product and solutions company, we are a technology company. In fact, our technology is in 150 million homes and 10 million buildings. Based in Minneapolis, Minnesota, with operations in more than 100 countries , ACS is organized into seven strategic business units -- five focused on products and two on services and solutions. ACS is an approximately $15 billion division of Honeywell, a Fortune 100 industrial technology company based in Morristown, New Jersey. We'd love to have you consider coming to work with us. We are Honeywell!