The Service Contract Manager will be accountable for ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and broader Honeywell Automation team within the assigned territory customer group (Finland, Estonia, Lithuania). The role will ensure all Contracts are renewed on time and drive growth across service contracts growth. This will be achieved through regular customer communications, delivery coordination, and ensuring the delivery teams engaged with the customer base execute all committed SERVICE CONTRACT deliveries in manner that ensure compliance to Honeywell and Customer Health, Safety and Environmental requirements in the most effective and efficient way compliant to LSS Global Service Methodologies (GSM).
This is a hybrid role, 3 days at the office + 2 days work from home model. Candidate should be Fluent in Finnish & English with Full driving licence required.
Travel: Local territory based (Finland, Estonia, Lithuania). Travel within the territory to meet customers > 30%.
Honeywell
Honeywell Process Automation is a pioneer in automation control, instrumentation, and services for various industries including oil and gas, refining, energy, and more. We deliver software and services that help customers overcome competitive pressures and achieve business outcomes. Our comprehensive portfolio in process control, monitoring, and safety systems provides optimized operations and maintenance efficiencies. Honeywell's technologies are helping facilities, supply chains, and workers become more connected, safer, and more profitable.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Honeywell Automation and Control Solutions (ACS) team members are part of a global, 65,000-employee network of smart and entrepreneurial, hard-working and inquisitive professionals who solve problems every single day. Put simply, our employees create safer, more energy efficient, more secure and more productive environments for our customers around the world. ACS turnout gear protects firefighters from extreme temperatures; our thermostats keep homeowners comfortable; our security systems ensure the safety and security of facilities from backyard sheds to Las Vegas casinos; our rugged mobile computers track packages and goods as they are shipped across the globe; our sensors measure temperature and pressure in hemodialysis machines and other medical devices. ACS energy management services have helped big-box retailers achieve double-digit reductions in their peak energy demand, and our process control systems are used in the world's top 50 oil refineries. As much as we are a product and solutions company, we are a technology company. In fact, our technology is in 150 million homes and 10 million buildings. Based in Minneapolis, Minnesota, with operations in more than 100 countries , ACS is organized into seven strategic business units -- five focused on products and two on services and solutions. ACS is an approximately $15 billion division of Honeywell, a Fortune 100 industrial technology company based in Morristown, New Jersey. We'd love to have you consider coming to work with us. We are Honeywell!