Purpose and Objective:
Honeywell International Inc. seeks a Senior CX Training Professional at our Houston, TX location to prepare for standard training, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell HPS and Honeywell Academy Quality procedures.
For this application, it is required for you to fill the next skills assessment forms:
Sr CX Training Professional – Fill out form
Please ensure that you fill out this form as part of your application process.
**Kindly note, only the applicants that fill out this form will be considered for the position.**
Expectations and Tasks:
Continuously update training equipment, hardware and software in accordance with the latest releases of training courses. Maintain technical knowledge as Subject Matter Expert on 3 or more areas of expertise and be able to deliver training on these subjects as a certified instructor. Design and deliver tailored courses in line with specific customer requirements, this by collecting and selecting standard training materials from standard courses into a customer specific tailored course. Collect student feedback after training delivery. Suggest training course improvements to the Honeywell Academy organization. Be familiar with virtual and remote training delivery technologies to provide training for both classroom based and remote training. Support Honeywell Academy Pole Leader or Master Scheduler in training logistics & operations. Provide solutions to training requests and can autonomously produce proposals for large training programs. Assist sales and marketing teams with presentations and support to customers. Contribute to the design of new courses by providing input to the Honeywell Academy development team on new course developments within the areas of expertise. Interacts proactively with customers to understand new training needs and identify new topics / courses addressing these needs. Propose new courses and lead the design (coordinating with the development team). Maintains a higher technical knowledge on specific courses within the areas of expertise to certify other instructors within the pole on these courses. Can conduct Training Needs Analysis to support design of specific training programs. Coaches/mentors other instructors to enhance their technical skills within the areas of expertise. Coaches/mentors other instructors to enhance their teaching skills on classroom based and new training delivery technologies.
Education and Occupational Experience:
Bachelor’s degree or foreign equivalent in Electromechanical Engineering, Electronic Engineering, Mechanical Engineering, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation.
Qualifications/Skills and Competencies Experience:
Experience must include five (5) years involving each of the following:
Experience must include three (3) years involving each of the following:
BASE SALARY: $88,317 per year
Travel: Position requires up to 20% domestic and international travel (currently LATAM).
This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the HON Internal Employee Referral Policy.
BENEFITS OF WORKING FOR HONEYWELL - In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit: https://benefits.honeywell.com/
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Honeywell Automation and Control Solutions (ACS) team members are part of a global, 65,000-employee network of smart and entrepreneurial, hard-working and inquisitive professionals who solve problems every single day. Put simply, our employees create safer, more energy efficient, more secure and more productive environments for our customers around the world. ACS turnout gear protects firefighters from extreme temperatures; our thermostats keep homeowners comfortable; our security systems ensure the safety and security of facilities from backyard sheds to Las Vegas casinos; our rugged mobile computers track packages and goods as they are shipped across the globe; our sensors measure temperature and pressure in hemodialysis machines and other medical devices. ACS energy management services have helped big-box retailers achieve double-digit reductions in their peak energy demand, and our process control systems are used in the world's top 50 oil refineries. As much as we are a product and solutions company, we are a technology company. In fact, our technology is in 150 million homes and 10 million buildings. Based in Minneapolis, Minnesota, with operations in more than 100 countries , ACS is organized into seven strategic business units -- five focused on products and two on services and solutions. ACS is an approximately $15 billion division of Honeywell, a Fortune 100 industrial technology company based in Morristown, New Jersey. We'd love to have you consider coming to work with us. We are Honeywell!