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    Randstad Sourceright NA for Honeywell

    Automation and Control Solutions

    Sr. Field Service Technician

    Winnipeg, CanadaOn-SiteFull-timePosted 3w ago
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    Job description

    Responsible for responding and resolving service calls, providing technical support, and troubleshooting various issues for our customers, for Honeywell’s HVAC, automation controls, life safety, fire, and security systems.  Additional responsibilities may also include technical delivery of small service jobs, preventative maintenance, customer training and installations. You will also be responsible for ensuring the necessary paperwork is accurate, timely and thoroughly completed with minimal supervision.

    Responsibilities

    Key Responsibilities:

    Technical and Job-Related Responsibilities:

    • Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
    • Complete documentation of all work done, including all readings, offsets, etc.
    • Perform system backups, install appropriate updates and patches
    • Maintain customer system documentation with any configuration or model changes.
    • Respond to emergency service calls as required
    • Keep abreast of changes and new developments in product and preventive maintenance techniques
    • Availability for and performance of duties outside of normal working hours as required

    Customer Management:

    • Promote, build and maintain good customer relations
    • Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems
    • Demonstrate system and provide training to customers as required
    • Be aware of service contract scope of service, equipment coverages, and requirements

    Health and Safety:

    • Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment

    Administrative Responsibilities:

    • Be responsible for Honeywell’s assets such as tools, software, and site database
    • Keep documentation and paperwork up-to-date
    • Real time job reporting

    Qualifications

    YOU MUST HAVE

    • Post-secondary diploma in electronics, electrical, instrumentation, engineering technologist, or technical field.
    • Valid Class 5 Driver’s License
    • Ability to obtain Reliability Security clearance

    WE VALUE

    • Previous customer service experience
    • IT experience (networking)
    • Fire Safety (CFAA)
    • Good written and oral communication
    • Ability to follow instructions and identify mistakes
    • Bachelor’s degree or technical/professional certificate
    • Good presentation skills.

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

    About Us

    Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

    Job details are sourced from the employer's original posting.

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    About the company

    Randstad Sourceright NA for Honeywell

    Honeywell Automation and Control Solutions (ACS) team members are part of a global, 65,000-employee network of smart and entrepreneurial, hard-working and inquisitive professionals who solve problems every single day. Put simply, our employees create safer, more energy efficient, more secure and more productive environments for our customers around the world.  ACS turnout gear protects firefighters from extreme temperatures; our thermostats keep homeowners comfortable; our security systems ensure the safety and security of facilities from backyard sheds to Las Vegas casinos; our rugged mobile computers track packages and goods as they are shipped across the globe; our sensors measure temperature and pressure in hemodialysis machines and other medical devices.   ACS energy management services have helped big-box retailers achieve double-digit reductions in their peak energy demand, and our process control systems are used in the world's top 50 oil refineries. As much as we are a product and solutions company, we are a technology company. In fact, our technology is in 150 million homes and 10 million buildings. Based in Minneapolis, Minnesota, with operations in more than 100 countries , ACS is organized into seven strategic business units -- five focused on products and two on services and solutions. ACS is an approximately $15 billion division of Honeywell, a Fortune 100 industrial technology company based in Morristown, New Jersey. We'd love to have you consider coming to work with us. We are Honeywell!

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    Industry
    Automation and Control Solutions
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