Operations Supervisor

Requirements:

 • High School or GED required.

 • Previous dispatch experience, preferred.

 • Must be at least 21 years of age

• Must have a valid Class A/B Commercial Driver License, with passenger endorsements.

• Must demonstrate a stable work history.

• Driving records must not reflect moving violations within the last 3 years.

 • Have a safe driving record with no DUI conviction during the past ten (10) years, verified by a third-party multi-state record check and no felony convictions for violent crimes.

• Criminal and Pre-Employment Background Record.

Essential Functions / Process Responsibilities:

• May assist with bus operator tracking system for bus operator performance and evaluations.

 • Assists safety to proactively address questions and ensures proper handling of customer issues or concerns.

 • Maintains transparent communication with all levels of the organization.

 • Reviews and analyzes daily operational reports to ensure service goals are met.

 • Maintains operational service levels by enforcing quality and customer service standards.

 • Dispatches and coordinates the use of vehicle and driver resources to meet daily operational schedules

. • Prepares trip reservation assignments to operators.

 • Assists with the schedule writing and maintaining accurate records.

 • Assists, plans, and manages additional events that are required for operational services.

• Counts and completes daily receipts, cash if applicable and maintains accurate records.

• Reviews & analyzes road conditions, traffic flow, vehicle and driver availability.

. • Determines & implements adjustments to schedules and routes.

 • Responds to employee complaints and concerns and provides recommendations for disciplinary actions.

 • Delivers coaching and discipline to employees.

• Analyzing findings from investigations of accidents and incidents.

Operations Supervisor : $2047.98 per pay period 

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams.