Customer service representative with focus on Large Group Life and Health
Insurance. Works with Group Health account manager assisting on cases.
Duties and Responsibilities:
- Ability to market group clients health insurance accounts for new and existing clientele
- Provide spreadsheet for account manager for new and renewal business quotes
- Prepare and send new enrollment packages to clients
- Submit new group enrollments to insurance companies
- Follow-up application process to assure it is moving forward
- Submit group applications to insurance carriers and follow up with membership
- Update EPIC/Tam System
- On line enrollments and COBRA administration
- Miscellaneous service Issues
- Miscellaneous administrative duties for producer
- Illinois Life and Health license required
- Minimum three years Group Benefits experience
- Good communication and Customer Service skills
- Ability to multi task and handle a large volume of items simultaneously
- Good organizational skills, with high attention to detail
- Ability to prioritize and work independently
- Able to work in a team environment
- Group Insurance Coverage knowledge
- Proficient in Word and Excel
- Epic/TAM (The Agency Manager) knowledge preferred but will train
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Our client is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience.