Lead Analyst/Assistant Operations Manager

Who we are:

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

Designation: MT (Lead Analyst)

Role Objective: Manage AR follow up team as a front-line Manager and be responsible for meeting the team KRA’s

Essential Duties and Responsibilities:

• Work assignment to team members
• Prepare daily reports on team performance
• Responsible for operational training and compliance of the assigned team
• Ensure timely delivery of assigned projects and tasks
• Control absenteeism and attrition within organization goals.
• Drive qualitative work culture, also ensure to meet the team productivity and quality standards defined for the process.

Certification: NA

Skill Set:

• Candidate should have strong knowledge of AR queues on including payor rejections and denials
• Should have analytical skills & exhibit clear thinking/reasoning.
• Should be able to comprehend & well-articulated to present his/her thought process well.
• Should have excellent feedback and coaching skills.
• Excellent communication and interpersonal skills.
• Should possess good MS Excel skills
• Should have problem identification and solution-based approach

Pre-requisite:

• Should have overall 4+ years of experience in RCM Operations
• Should have good healthcare knowledge.
• Should have analytical skills & exhibit clear thinking/reasoning.
• Should be able to comprehend & well-articulated to present his/her thought process well.
• Should have excellent feedback and coaching skills.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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