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    Re-Teck (LTG Group)

    Reverse Logistics & Electronics Repair

    Operation Manager

    Arlington, United StatesOn-SiteFull-time3–7 yrs experiencePosted 1mo ago
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    Job description

    Qualification

    • 3–7 years warehouse / operations management experience in consumer or commercial electronics, ITAD, reverse logistics, or refurbishment environment
    • Bachelor’s degree in Supply Chain, Logistics, Business, or equivalent experience
    • Strong knowledge of electronic devices lifecycle: laptops, desktops, mobile devices, enterprise servers, and telecom equipment
    • Experience managing multi-function operations (receiving, grading, testing, teardown, inventory control, outbound logistics)
    • Familiar with ERP / WMS systems (e.g., NetSuite, SAP, Oracle, or similar) and advanced Excel (pivot tables, VLOOKUP)
    • Understanding of data security and compliance requirements (R2, data wiping standards preferred)
    • Experience with KPI-driven operations (throughput, yield, recovery value, inventory accuracy)
    • Bilingual in English and Chinese preferred (for workforce communication)
    • Proven team leadership experience (20–50+ employees across shifts)
    • Lean / Six Sigma or continuous improvement experience is a strong plus

    Responsible

    • Manage end-to-end warehouse and production operations including receiving, sorting, testing, data wiping, teardown, grading, and shipping
    • Drive daily operational planning to meet volume, turnaround time, and customer SLA requirements
    • Monitor and improve key metrics: productivity, recovery rate, processing accuracy, and on-time shipment
    • Lead and develop supervisors and team leads; ensure proper staffing, training, and performance management
    • Ensure compliance with safety standards (OSHA), environmental regulations, and ITAD certifications (R2 / ISO standards)
    • Oversee inventory control processes including reconciliation, cycle counts, and discrepancy investigation
    • Coordinate with procurement, sales, and finance teams to align operational output with business goals and resale channels
    • Identify process gaps and implement continuous improvement initiatives (layout optimization, labor efficiency, automation opportunities)
    • Manage vendor relationships (transportation, recycling downstream vendors, equipment suppliers)
    • Support customer audits and provide operational data/reporting as required

    Deliverable

    • Achieve daily and weekly throughput targets aligned with customer SLAs
    • Maintain inventory accuracy ≥ 98–99% across all product categories
    • Improve recovery value and reduce scrap rate through better grading and processing controls
    • Deliver labor productivity improvements (units per labor hour) quarter over quarter
    • Ensure 100% compliance with safety and data destruction standards (zero major audit findings)
    • Provide accurate and timely operational reports (daily dashboard, weekly KPI, monthly performance review)
    • Reduce processing turnaround time (TAT) and backlog levels
    • Maintain high employee retention and training completion rates

    Job details are sourced from the employer's original posting.

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    About the company

    Re-Teck (LTG Group)

    Re-Teck, part of LTG Group, provides reverse logistics, repair, and asset recovery services for consumer electronics and technology devices.

    View all Re-Teck (LTG Group) jobs
    Industry
    Reverse Logistics & Electronics Repair
    Open roles
    8

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