**In this role you will...** * **Embed yourself into the client workflow** to identify problems and oportunites * **Build the team** of forward deployed engineers * **Develop solutions** **using Rebolt** to automate phone calls, email, and messaging systems * **Lead technical implementations** and ensure smooth integration with customer systems and data sources * **Build custom integrations** connecting our platform to freight management systems, CRMs, and databases * **Provide technical guidance** throughout the customer lifecycle from onboarding to ongoing optimization * **Collaborate with engineering** to feed customer insights back into product development **You will be a perfect fit if you...** * Have **engineering background** with strong problem-solving and analytical skills * You’re proficient in **Python and Typescript** * Have experience with **APIs & integrations** including REST, GraphQL, OAuth, and JWT * Can **translate complex technical concepts** into clear language for customers and stakeholders * Have a **customer-centric mindset** **You will be an exceptional fit if you also...** * Are **adaptable** and thrive in fast-paced, evolving tech environments * Have worked with AI solving company problems * Can **diagnose** technical **issues** a **ship fixes quickly** **What it means to join the team:** * Autonomy to "just ship it" * Modern tech stack * Honest and low-ego * Ownership of problems and solutions
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