Position Summary: Performs repairs and modifications on aircraft seats and components. Provides a variety of on-site technical support tasks at the Boeing customer site.
Essential Duties and Responsibilities include the following, other duties may be assigned:
- Utilizing blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats.
- Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts.
- Orders, receives and stocks parts from Germany. Keeps track of all items and the status of all parts under repair and all other customer-supplied product.
- Completes all related documentation required by the Company, the FAA and the customer.
- Communicates with customers and engineers concerning the status of repairs.
- Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company.
- Attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats.
- Conducts training for customer maintenance personnel on the various aspects of RECARO seats.
- Travels to Boeing to repair seats, resolve customer concerns as well as engineering discrepancies.
- Provides input to Engineering concerning seat component design issues, proposals and revisions.
- Follows-up on changes to drawings and other documentation.
- Must become airbag certified via AMSAFE
- Other duties as assigned.
