Outbound Leader

About Recom

Recom accelerates premium brands on Amazon: JBL, Shiseido, NEST NY, and other luxury names that take brand experience seriously.

We're a craft-driven team building the modern standard for how world-class brands show up on the world's largest commerce platforms. We do this through multiple models that all focus on creating the best brand experience for consumers, while accelerating growth and taking ownership over results on the marketplaces.

Ready to grow with us? Learn more at www.recom.co.

Role Description

Our revenue trajectory requires an engineered outbound motion.

We have already built the engine. A dedicated outbound agency is running 100+ dials a day, 300 mailboxes sending in our CMO's name, and 100 LinkedIn accounts on our behalf. The reach is 10x what a traditional in-house outbound team produces.

What the engine needs is a brain. A strategic operator who directs the machine and turns the interest it generates into booked meetings and qualified pipeline.

The seat is high-leverage and high-visibility. You report into the executive team and work directly alongside our CMO.

What You Own

This role has two pillars.

1. The Outbound Engine

You are the operator behind our outbound infrastructure. You manage the agency, the campaigns, and the lead flow they generate.

• Own the relationship with our outbound agency and direct their priorities
• Build, sequence, and refine campaigns across email, LinkedIn, and phone
• Hold the agency accountable to results and protect message quality
• Bring a management mindset to the function, even without direct reports

The agency handles the 100+ dials and 500+ outbound messages a day. You make sure each of those is pointed at the right ICP, with the right message, at the right moment.

2. From Interest to Pipeline

Every reply, hand-raise, and connection the engine generates lands with you first. You turn that interest into meetings our sales team wants to take.

• Work every response across email, phone, and LinkedIn with speed and context
• Qualify against our ICP and disqualify fast when the fit is wrong
• Book qualified meetings directly onto the right rep's calendar
• Hand off with full context so no rep walks in cold
• Own the scoreboard: booked meetings and sourced pipeline

Who This Role Is For

You are a top-percentile outbound seller who has hit and exceeded quota for years. You are looking for a seat with real leverage, real visibility, and real influence over how a top agency goes to market. You are based in South Florida or willing to relocate, and ready to work hybrid from our Deerfield Beach headquarters.

Qualifications you have:

• 3-4+ years in quota-carrying outbound roles, prospecting into senior decision makers and booking qualified meetings
• A documented track record of exceeding quota
• A demonstrable case as the top performer on your team
• Experience as a senior rep, team lead, or peer leader on a previous outbound team
• Instinct for managing campaigns, sequences, and outbound infrastructure
• A high sense of urgency. You move fast and you move accurately.
• Intense organization. You are the person on the team who never loses the thread.
• Comfort working directly with senior executives and influencing their outreach
• An interest in the strategy of outbound as much as the execution
• E-commerce or agency-side experience is a plus

Why This Is a Rare Opportunity

• Full ownership of the outbound function, with direct visibility to our CMO and the executive team.
• An outbound infrastructure most reps spend years trying to build. You inherit a working engine on day one.
• A roster of world-class brands that gives every conversation immediate credibility.
• Compensation structured for top performers, with meaningful base and significant upside via variable.
• Hybrid in-office at our Deerfield Beach headquarters.

What Success Looks Like in Year One

• The outbound engine produces a consistent and growing volume of qualified meetings
• Interest generated by the engine converts into booked meetings at a rate the sales team can feel
• Sales reps trust the meetings you put on their calendars
• The agency performs at a higher standard than the day you inherited it, on targeting, message quality, and results
• Leadership treats you as the authority on what is working in outbound and what comes next