Beverage Server

Red Mile team members are driven by their desire to create outstanding experiences for both our patrons and fellow employees. We pride ourselves on being a part of an organization whose focus is to bring world-class entertainment to those living in and visiting the “Horse Racing Capital of the World.” If you aspire to create memorable experiences, we invite you to explore our exciting and dynamic career opportunities.

Summary:

Deliver truly great customer service and create a warm and friendly atmosphere for our patrons. Be knowledgeable and familiar with all beverage items, drink preparations, and ingredients and be able to make recommendations to patrons as well as offer drink suggestions and up sell where possible to maximize sales. Must work well as a team, maintain confidentiality, and adhere to company policies.

Essential Duties:

• Promotes outstanding guests services on a continual basis.
• Assists patrons with beverage selection, demonstrating salesmanship with complete menu and product knowledge.
• Correctly enters beverage orders into the POS system.
• Delivers prepared drinks to the appropriate patron.
• Recognizes VIP Players and ensures they receive the appropriate service.
• Knows and promotes current Red Mile events and promotions.
• Works as a team with all relevant F&B staff to guarantee an efficient operation for out patron’s experience.
• Assists F&B staff, as necessary, in bussing, cleaning, and clearing.
• Wipes counter areas, sinks and bus stations as necessary to maintain a clean and safe work station.