Channel Operations Specialist, Industrial

Red Wing Shoe is seeking a Channel Operations Specialist to join our Revenue Operations team. The Channel Operations Specialist, Industrial is responsible for partnering with Business Unit, Field Sales, Revenue Operations, and Cross-Functional teams to drive ongoing execution of annual financial and operational plans with an emphasis on driving revenue performance across each of our brands and Industrial distribution channels.  Taking an analytical approach, they provide daily partnership and support to our selling teams and internal partners to drive execute against revenue-related opportunities and risks across our brands and Industrial channels. Critically, they are responsible for acting as the voice of the customer to ensure selling and corporate teams are delivering a remarkable, on-brand customer experience.

Essential Duties:

• Supports the Industrial business across all brands and channels by providing ongoing executional support to deliver our defined financial and operational plans.
• Collaborates with business analyst, sales leaders, and individual sellers to create visibility and drive adherence to our defined KPI’s, sales targets and annual objectives.
• Works directly with internal stakeholders (Marketing, Brand Protection, Demand Planning, etc.) to plan and coordinate the execution of corporate initiatives through a customer first approach.
• Partners with business analyst, demand planning and sales leadership to ensure the right inventory is in place at the right time, identifies and communicates inventory risks and opportunities.
• Acts as a day-to-day partner and operational resource to selling teams and key customers to build collaborative relationships and ensure their needs and revenue targets are being met.
• Supports field communication strategies and timely message delivery.
• Helps prepare and manage Trade Shows, Sales Meetings, and other sales related events and activities.
• Provide information and materials to sales teams in advance of larger account opportunities and meetings.
• Partners with sales, marketing, and product teams to create all selling materials annually and assure that they are in the appropriate public folders for internal sales, customer experience and marketing teams.

Education & Experience: 

• 3-5 years of experience in sales operations, channel operations, account support, business operations, or industrial/commercial sales environments
• Experience supporting channel partners
• Proficiency in CRM systems (Salesforce) and Microsoft Office Suite, especially Excel
• Experience analyzing sales performance, reporting metrics, and identifying process improvements

Knowledge, Skills & Abilities:

• Strong project coordination and cross-functional collaboration experience
• Strong communication and analytical skills required, including the ability to effectively interpret and articulate customer business needs, document, and translate them into operating procedures.
• Demonstrated ability to get results through collaboration with organizational partners.
• Ability to evaluate and optimize processes and procedures.
• Exhibits knowledge and research ability to incorporate emerging industry and technology practices when solving business problems.

Work Environment: 

This role follows a hybrid work model, offering flexibility to work remotely while coming together in the office in Red Wing, MN on Tuesdays & Wednesdays for collaboration. There may also be occasional in-person “Moments that Matter” and key business needs throughout the year that require additional days in the office. Candidates should live within commuting distance of Red Wing, MN at the time of hire. At Red Wing, regardless of working in roles that are fully remote, onsite, or hybrid, what matters most is working together, staying connected, and putting care into everything we do.

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)