Summary/ Objective
The Software Support Specialist is responsible for assessing, down-selecting, implementing, training, documenting, administering and supporting company software. Good communications skills are required with the ability to work with all levels of the organization diplomatically and skillfully. The position requires strong organizational skills, technical and analytical skills and a high level of attention to detail. The Software Specialist must have the ability to prioritize issues, manage concurrent projects and provide software guidance, issue resolution and training.
Essential Functions
Competencies (Knowledge, Skills, Abilities)
Technical Skills
Documentation & Training
Communication & Collaboration
Project & Organizational Skills
Soft Skills
Supervisory Responsibilities
This position works under minimal supervision. Assignments are received in the form of results expected, due dates and general procedures to follow. This position has no supervisory responsibilities.
Work Environment
Standard climate-controlled office environment with moderate noise from computers, printers, and light foot traffic. Occasional exposure to varying temperatures, loud machinery, moving mechanical parts, and airborne particles.
Position Type and Expected Hours of Work
Exempt, salary position. Expected to work a full‑time schedule and maintain the hours necessary to fulfill job responsibilities. Work hours may vary based on operational needs and can include occasional extended hours, weekend work, or adjusted schedules. Reliable attendance, flexibility, and the ability to meet deadlines are essential to success in this role.
Travel
This position requires an on-site presence at our Tucson, AZ office, and has no travel requirements. This position is eligible for a hybrid remote work schedule with the expectation of being in office 2x per week. You will be required to be on-site during systems implementation.
Required Education, Experience, Certification
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone at REDAR to bring their authentic selves to work every day. We participate in multiple community programs, flexible work hours, and family-friendly benefits to all of our employees.
• Medical, Dental and Vision
• Paid Time Off
• 401K with company match
• 9/80 Schedule (Off every other Friday)
• NOI (Quarterly Profit sharing)
Job details are sourced from the employer's original posting.
Open job postingAbout the company
REDAR provides radar and detection technology solutions for defense and security applications.