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    Redial BPO

    Business Process Outsourcing

    Sales trainer

    Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C., MexicoOn-SiteFull-timePosted 1w ago
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    Job description

    Are you passionate about coaching people, driving performance, and helping teams succeed? Join Redial BPO as a Sales Trainer and play a key role in developing our sales professionals through engaging training programs, coaching, and instructional design.

    About the Role

    As a Sales Trainer, you will be responsible for onboarding and developing new hires and operational staff, ensuring they acquire the knowledge, skills, and confidence needed to excel in a fast-paced sales environment. You will collaborate with Operations and Quality teams to deliver impactful training programs that drive performance and business results.

    What You'll Do

    • Facilitate engaging classroom and virtual training sessions for new and existing employees.
    • Create an inclusive learning environment that encourages participation and feedback.
    • Monitor trainee progress and provide coaching to improve performance.
    • Design, update, and customize training materials and presentations.
    • Develop and administer assessments to measure learning effectiveness.
    • Maintain accurate training records and reporting.
    • Coordinate system access and onboarding requirements for new hires.
    • Partner with Operations, Quality Assurance, and leadership teams to align training with business goals.
    • Support the launch of new campaigns, initiatives, and process updates.

    What We're Looking For

    Required Qualifications

    ✅ High School Diploma

    ✅ Bilingual English & Spanish (English level B2+ or higher)

    ✅ Intermediate PC and Microsoft Office skills

    ✅ Advanced PowerPoint skills

    ✅ Experience creating training materials and instructional content

    ✅ Availability to work flexible schedules

    Preferred Qualifications

    ⭐ 6+ months of experience as a Trainer, Teacher, or Facilitator

    ⭐ 6+ months of experience in Sales or Sales Training

    ⭐ Certifications in Instructional Design, Facilitation, or related fields

    Why Join Redial BPO?

    • Opportunity to directly impact employee success and business growth.
    • Dynamic and collaborative work environment.
    • Career development opportunities.
    • Work with high-performing teams and emerging talent.
    • Be part of a culture focused on learning, coaching, and continuous improvement.

    Work Schedule

    • Preferred shift: 7:00 AM – 4:00 PM (with schedule availability)

    Apply Today!

    If you're a motivated trainer with a passion for developing sales talent and delivering engaging learning experiences, we'd love to hear from you.

    All qualified applicants will be evaluated based on their experience, skills, and competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any characteristic protected by applicable law.

    REDIAL BPO will never request any type of payment during the recruitment process, including applications, interviews, or job placement. If you are asked for payment by anyone claiming to represent REDIAL BPO, please consider it fraudulent and report it immediately.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Redial BPO

    Redial BPO is a business process outsourcing company providing customer support and other back-office services.

    View all Redial BPO jobs
    Industry
    Business Process Outsourcing
    Open roles
    12

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