Chief of Staff

## About Reflex Reflex helps businesses build software around the way they work. We combine an AI application platform with forward-deployed engineers who work alongside customers to understand their operations, connect existing systems, and deliver tailored solutions. Our platform brings together AI-assisted development, reusable integrations, security controls, testing, and deployment capabilities. Customers get software shaped around their business, with the flexibility to adapt it as their needs change. ## About the role As Chief of Staff, you will work directly with the founders to turn our highest-priority company goals into results.

You will take ownership of important work that spans teams, bring structure to ambiguous problems, and make sure decisions turn into action. This is a hands-on operating role. On any given week, you might help move a strategic customer initiative forward, improve our hiring process, build a business dashboard, prepare materials for an investor discussion, or solve an operational bottleneck. You should be comfortable moving between analysis, writing, coordination, and execution. ## Compensation Base salary: $100,000–$130,000 per year.

Equity: 0.1%. ## What you will do * Own cross-functional projects from defining the problem through implementation. Set milestones, identify dependencies, and follow through with the people responsible. * Help the founders prioritize company initiatives and run a clear operating cadence: goals, weekly reviews, decisions, and follow-ups. * Build practical reporting on pipeline, revenue, customer delivery, hiring, and spending.

Turn the data into recommendations and actions. * Work with sales, deployment, and engineering teams to identify bottlenecks and improve how work moves from customer commitment to delivery. * Support recruiting by coordinating hiring priorities, improving candidate processes, and helping the team close critical hires. * Prepare concise research, financial analyses, presentations, and decision memos for strategic opportunities, partnerships, and fundraising. * Coordinate investor updates and board preparation with the founders, keeping information accurate and follow-ups organized. * Improve internal processes and automate repetitive work with the right tools.

Build systems that the team can use as we grow. * Take on urgent, unowned problems and carry them through to resolution. ## What we are looking for * At least 1 year of relevant experience in startup operations, business operations, a founder's office, consulting, finance, or building your own company. * A track record of personally delivering projects with measurable results, especially when the problem or path was initially unclear. * Strong analytical skills.

You can work comfortably in spreadsheets, understand business metrics, and distinguish a useful insight from an interesting number. * Clear, concise writing and the ability to turn a complex discussion into a decision, an owner, and a next step. * Strong organization and follow-through across multiple priorities, with good judgment about what needs attention now. * The ability to work effectively with technical and commercial teams.

You are curious about AI, enterprise software, and how customers operate. * Discretion with confidential information and the judgment to represent the founders thoughtfully. * A willingness to do detailed execution yourself, learn quickly, and take responsibility for outcomes. Experience at an early-stage B2B software company, working with enterprise customers, building financial models, or using SQL and automation tools is a plus. ## Why join Reflex * Work directly with the founders on decisions and projects that shape the company. * Own meaningful work across the business and see the results of what you build. * Help scale a company combining an AI software platform with hands-on customer delivery.

This is a full-time, in-person role in San Francisco. Candidates must already be authorized to work in the United States. When applying, tell us about a project you personally drove from an ambiguous problem to a concrete result: what you owned, what you did, and what changed.