About Reflex
Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride ourselves on our ability to swiftly address the technological needs of our clients.
Our portfolio of ICT solutions spans various industries. Reflex Carrier understands what is needed to build, manage, and operate complex backbone networks simply. Our solutions are tailored for Fibre Network Operators (FNO), Internet Service Providers (ISPs), and those looking for comprehensive Managed Connectivity solutions.
On the other hand, our Enterprise Solutions take the complexity out of technology, allowing you to focus on what you do best. We provide seamless, high-performance solutions for connectivity, communications, workplace management, cloud, and cybersecurity services.
Together, both divisions reflect our core values of expertise, clarity, and client-centricity. We take pride in being large enough to offer extensive support while remaining small enough to provide personalised service. At Reflex, our clients are at the centre of everything we do, and we’re committed to delivering reliable, jargon-free solutions that drive your success.
About the role
The Platform Systems Engineer is responsible for the administration, optimisation, integration, and ongoing health of Reflex's business-critical operational platforms.
This role ensures that platforms such as Halo, IRIS, NetBox, Flowgear, Snowflake, Matillion, internally developed applications, and other SaaS solutions remain reliable, secure, integrated, and aligned to business requirements.
Rather than developing software as a primary function, the Platform Systems Engineer focuses on making systems work together efficiently, improving operational workflows, enabling automation, and ensuring operational teams receive maximum value from the technology stack.
The role works closely with Business analysts, development, NOC, Service Desk, Product Owners, service delivery teams and Business Stakeholders.
Key Responsibilities
Platform Administration
Systems Integration
Design, maintain and improve integrations between business systems.
Responsibilities include:
Operational Enablement
Partner with operational teams to improve how technology supports daily operations.
Responsibilities include:
Platform Health
Ensure all supported applications remain operational.
Responsibilities include:
Continuous Improvement
Identify opportunities to improve systems.
Examples:
Collaboration
Work closely with:
Technical Skills
The Platform Systems Engineer is expected to:
Technical Skills
Soft Skills
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Reflex Solutions is a South African company specializing in providing IT solutions and services.