We are seeking a talented Forward Deployed Engineer who is passionate about leveraging technology to solve complex, real-world problems. In this role, you’ll embed directly with our customers to understand their technical challenges, design innovative solutions, and implement them on Reform’s platform—ensuring seamless integration and ongoing optimization. ## Responsibilities * Own the complete lifecycle of high-stakes projects—from initial architecture and design to deployment and continuous optimization. * Engage deeply with customer executives and teams to understand their business needs, translate them into actionable technical strategies, and integrate solutions seamlessly. * Become a power user of Reform’s platform and leverage your technical expertise to design, build, and deploy solutions—including integrations and new features—to address customer needs. * Work with the product, engineering, and sales teams to ensure that customer and field insights drive product strategy. * Provide hands-on guidance and deliver direct support to ensure product reliability. ## Qualifications * Fluent in Spanish. * Interest in logistics or keen interest in learning. * Exceptional communication skills with a proven ability to build strong relationships in a B2B setting. * Strong technical aptitude with experience in a customer-facing engineering role. * Proficiency in reading and writing code in Python, Node, and Next JS, with a solid grasp of data-driven architectures. * Demonstrated ability to solve complex technical challenges in fast-paced, dynamic environments. * Experience with client engagements, rapid prototyping, or iterative solution delivery is a plus. ## Why join us * Play a pivotal role in deploying cutting-edge technology that reshapes global trade. * Collaborate directly with founders and other founding team members to drive innovation and help build our platform. * Gain unparalleled exposure to real-world challenges while working directly with customers and industry experts. * Enjoy opportunities to travel to customer sites and industry events, expanding your professional network. * Comprehensive health, vision, and dental insurance.
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