Brand Ambassador

What's the role about?

Brand Ambassador

In-Store Sampling (Food & Alcohol) | Premium RetailRetail Sampling & Experiential Team

We're recruiting confident, personable Brand Ambassadors to deliver high quality in-store sampling experiences within a premium retail environment.

You’ll represent a curated range of food and drink brands, offering samples, engaging customers, and helping drive sales through great conversations and product knowledge.

Zero Hours, Permanent contract 

Package: £14.99/hour (includes holiday pay) + performance-based incentives

Shifts available: Fridays, Saturdays, and SundaysShift Times: 10am - 5pm (7 hours) Location: Abergavenny, NP7

Your Role

As a Brand Ambassador, you will play a key role in enhancing the in-store experience:

• Create a Premium Experience - Deliver sampling in a warm, knowledgeable, and professional manner. This will involve preparation of samples for customers to enjoy.
• Engage Customers Naturally - Initiate conversations and build rapport with a wide range of shoppers
• Promote with Confidence - Share product knowledge, key features, and recommendations
• Drive Sales Through Experience - Encourage purchases by creating positive, memorable interactions
• Represent High Standards - Maintain excellent presentation and professionalism at all times

What We Offer

• Flexible Work - Choose shifts that suit your availability
• Full Training - Including Level 2 Food Hygiene certification
• Premium Environment - Opportunity to work within a quality-focused retail setting

We’re Looking For

• Confident and engaging communicators
• Individuals who are well-presented and professional
• Reliable, proactive, and customer-focused people
• Comfortable sampling and promoting alcohol where required

Experience in retail, hospitality, promotions, or customer service is advantageous, but not essential.

If you enjoy interacting with people and representing quality products in a premium setting, we’d love to hear from you.

More about us...

At Smollan, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

We are an Award-Winning Workplace! We’re proud to be recognised as one of UK & Europe’s Best Workplaces™* every year since 2015, with additional accolades:

• UK’s Best Workplaces™ for Women* (since 2018)
• UK’s Best Workplaces™ for Wellbeing* (since 2018)
• UK’s Best Workplaces™ for Development* (since 2024)
• UK’s Best Workplaces™ in Consulting & Professional Services* (2023)
• Happiest Workplace Award* (WorkL, 2023,2024 & 2025)

We’re also the most awarded agency in our industry, with multiple FMBE awards* (our industry awards) and more Agency of the Year* titles than any competitor.

Sustainability*

Looking for a company committed to a Sustainable Future? Our environmental achievements include...

• Ecovadis – Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees

*awards may be listed under our previous name, REL Field Marketing.

Our Rebranding Journey

In January 2026, REL Field Marketing became part of the Smollan brand, marking an exciting next chapter in our journey. With a 30-year heritage and being part of the Smollan network since 2015, this change is about more than a new name - it brings together our strong local expertise with Smollan’s global scale, insight, and innovation. You’ll be working for a business that values its local teams, now supported by global best practices, shared knowledge, and opportunities to build your career as part of a truly international organisation.

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#EntryLevel #Sampler