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    Relais & Châteaux

    Hospitality

    Assistant Restaurant Manager

    Achnasheen, United KingdomOn-SiteFull-timePosted Yesterday
    All Relais & Châteaux jobs

    Job description

    At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for an Assistant Food & Beverage Manager who shares our passion for friendly, faultless hospitality and making every guest feel special.

    Supporting the management of our Food and Beverage team and reporting to the Restaurant Manager, you will help deliver smooth day-to-day service, exceed guests’ expectations and create memorable experiences of escape and adventure.

    What you’ll do

    • Help lead food and beverage service across breakfast, lunch, afternoon tea, dinner and room service, delivering The Torridon’s five-star standards.
    • Host and coordinate restaurant service in the Food & Beverage Manager’s absence, anticipating guests’ needs and adding thoughtful touches to their experience.
    • Handle guest queries and complaints in line with Forbes Standards, and communicate any service or quality concerns to the Food & Beverage Manager.
    • Work closely with the Head Chef and other departments to keep service coordinated and build the team’s food and service knowledge.
    • Train and support team members, provide constructive feedback and invest in your own continuing professional development.
    • Assist with stock control and support other departments when needed.
    • Support health and safety audits and ensure compliance with food hygiene and allergen requirements, while creating an environment where colleagues feel comfortable speaking up.
    • Help embed our environmental, social and governance (ESG) policy, communicate our sustainability approach and Earth Check to guests, colleagues and suppliers, and take an active part in Green Team initiatives.

    What you’ll bring

    You will bring a guest-first approach, a commitment to high standards and the confidence to support a team through busy service. You will communicate clearly, use sound judgement and take ownership when things do not go to plan.

    We are looking for someone who is friendly, aspirational and honest, who enjoys challenging themselves and developing others. You will help lead by example and share our core values: Daring, Driven, Passionate and Integrity.

    • Competitive hourly rate and additional Tronc

    • Full training and a personalised training plan to allow you to professionally develop

    • Live in accomodation onsite with staff meals provided

    • Discounted  rooms for friends and family

    • 50% discount on food in our restaurants

    • Access to staff activities and use of the surrounding estate as well as monthly BBQ's
    • Opportunities for training and development and £250 to develop skills

    • A supportive team environment in a truly unique setting

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Relais & Châteaux

    We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers

    View all Relais & Châteaux jobs
    Industry
    Hospitality
    Founded
    1996
    Open roles
    529

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