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    Relais & Châteaux

    Hospitality

    Housekeeping Houseperson

    Baltimore, United StatesOn-SiteFull-timePosted 3w ago
    All Relais & Châteaux jobs

    Job description

    The House person is responsible for cleaning and maintaining guest rooms, hallways, furnishings, flooring and work areas. Cleaning rooms includes duties such as changing bed linens and emptying trash as well as vacuuming carpets and dusting furniture. The House person replaces guest supplies, i.e. soap, shampoo, bathroom tissue, etc., and maintains all staff closets. Duties also include cleaning the common areas, stairwells, elevators, and landings. Secondary duties may include shoveling snow from walkways, assisting with guest transportation, assisting with guest luggage. All team members must ensure the confidentiality and security of all guest rooms.

    The House person is responsible for executing any reasonable task requested by his/her manager or supervisor.

    Responsibilities:

    • Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
    • Ensure spaces are cared for and inspected according to standards
    • Protect equipment and make sure there are no inadequacies
    • Notify superiors of any damages, deficits, and disturbances
    • Deal with reasonable complaints/requests with professionalism and patience
    • Check stocking levels of all consumables and replace when appropriate
    • Adhere strictly to rules regarding health and safety and be aware of any company-related practices
    • Proven experience as a Cleaner or Housekeeper
    • Ability to work with little supervision and maintain a high level of performance
    • Customer-oriented and friendly
    • Prioritization and time management skills
    • Working quickly without compromising quality
    • Knowledge of the English language

    Benefits:

    • Medical and dental insurance

    • Short- and long-term disability insurance

    • Basic and optional life insurance

    • Retirement savings plan

    • Paid vacation and holidays

    • Staff meals

    • Hospitality and retail perks

    • Supportive staff culture and opportunities for professional growth

    • The Ivy Hotel is an Equal Opportunity Employer. Employment offers are contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Relais & Châteaux

    We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers

    View all Relais & Châteaux jobs
    Industry
    Hospitality
    Founded
    1996
    Open roles
    623

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