Con l’accordo e la supervisione del Front Office Manager si occupa di:
• Accoglienza clienti dall'arrivo alla partenza
• Informa il cliente sulle condizioni di soggiorno, le formalità e i servizi dell'hotel
• Trasmette le informazioni necessarie agli altri reparti
• Gestione del centralino
• Gestione della cassa
• Gestione corrispondenza
With the agreement and supervision of the Front Office Manager, he/she is responsible for:
• Customer reception from arrival to departure
• Inform the customer about the conditions of stay, formalities and services of the hotel
• Transmits necessary information to other departments
• Switchboard management
• Cash management
• Correspondence managing
Diploma/Laurea nel settore Turistico
• Ottima conoscenza di italiano, inglese e francese
• Esperienza di almeno 2 anni maturata in hotel 4*/5* e/o Relais & Châteaux
• Completano il profilo capacità organizzative, comunicazione, orientamento al cliente e collaborazione
• Diploma/Degree in the Tourism sector
• Excellent knowledge of Italian, English and French
• At least 2 years' experience gained in 4*/5* hotels and/or Relais & Châteaux
• Organizational skills, communication, customer orientation and collaboration complete the profile
La risorsa verrà inserita all’interno della dimora Relais & Châteaux a conduzione familiare che offre accoglienza e ospitalità al proprio staff garantendo un ambiente di lavoro sereno dove a ogni collaboratore viene riconosciuto l’impegno al successo dell’hotel
- Contratto a tempo determinato dal 03/12/2026 al 16/10/2027)
- CCNL Turismo. L’inquadramento e la retribuzione verranno commisurati in base al profilo e all’esperienza
- Disponibilità full time
- Vitto e alloggio
The resource will be placed within the family-run Relais & Châteaux residence which offers welcome and hospitality to its staff, guaranteeing a serene work environment where each collaborator is recognized for their commitment to the hotel's success
- Fixed-term contract - Fixed-term contract from 03/12/2026 unitl 16/10/2027
- CCNL Tourism. The classification and remuneration will be commensurate with the profile and experience
- Full time availability
- Room and board
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers