Posting Type
Onsite
Job Overview
The Workplace Experience and Corporate Services Specialist will join a global Workplace Operations team, bringing industry best practice, novel approaches to incrementally innovating and improving the overall workplace experience. We need the right person to step in and help grow a team of diverse, dynamic and highly capable professionals that shape the spaces where we work and help define who we are as a company.Job Description and Requirements
This position is a full-time in-office role (5 days a week in office).
Responsibilities:
Deliver best-in-class workplace services to deliver connection, collaboration, and growth to our diverse employees.
Advance and manage a process of gathering employee sentiment / feedback to continuously evolve the workplace program.
Plan, manage and execute internal events and as needed, meetings. This includes, but is not limited to weekly lunches, receptions, cocktail parties, dinners, product launches, etc.
Work across the organization with global Workplace Counterparts, Administrative Assistants and Chief of Staffs, IT/AV, Communications and Creative Teams to successfully plan, manage, and execute events
Be the subject matter expert for Relativity’s client experience
Manage partnership with vendors for events and catering
Demonstrate superior customer service and hospitality to all clients and Relativians
Deliver excellent customer service throughout the lifecycle of an event, motivating other team members to perform the same.
Continually seek out and implement new tools, communications, or workflows that can streamline processes, increase efficiency and improve the customer experience.
Motivate and inspire global Workplace Ops counterparts and Administrative Assistants while rewarding and cultivating a culture of a high performing team
Train and transfer expertise to global Workplace Ops counterparts
Support SLT with ad-hoc special projects
Proactively taking on new, impactful initiatives and exhibit a curiosity for learning
Qualifications:
Experience Required: 3-5 years of Facilities and event management, hospitality, client experience
High degree of creativity and passion for event planning
Enthusiastic and motivated to grow within the Workplace Operations team
Self-motivated attitude and is focused on delivering results
Accustomed to delivering exceptional white-glove customer service
Experience collaborating with other internal partners (e.g., IT, HR, Security, Communications, etc.) to develop and implement cross-functional workplace experience strategies.
Deep understanding of workplace and real estate fundamentals and knowledge of leading practices and trends.
Excellent influencing, problem solving, and project management skills
Exceptional communication skills and ability to interface with C-level executives both internally and externally
Proven track record in collaborating with various stakeholder groups
Education Bachelor’s degree, preferred in communications, marketing, or hospitality or equivalent work experience
Helpful Experience: Microsoft Outlook, Excel, PowerPoint, Salesforce, Workday, Envoy, Genetec
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$60,000 and $90,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Budget Management, Building Services, Customer Service, Emergency Planning, Facilities Services, Facility Management, Project Management, Space Planning, Sustainability, Vendor ManagementJob details are sourced from the employer's original posting.
Open job postingAbout the company
Relativity ODA LLC is a company that provides services related to its business.