The Logistics Manager oversees transportation and logistics operations to ensure products and materials move safely, efficiently, and cost-effectively across the supply chain. This role partners closely with internal teams, freight forwarders, carriers, and the company’s 4PL partner, Uber Freight, to support domestic freight execution, import coordination, service performance, freight cost control, compliance, and process improvement.
The position uses data and operational insight to improve service levels, reduce cost, support customer satisfaction, and strengthen overall logistics execution.
- Collaboration
- Collaborate with distribution, customer service, procurement, planning, and operations teams to support reliable freight execution and resolve transportation issues.
- Build strong working relationships with internal stakeholders, carriers, freight forwarders, and 4PL partners to improve communication and visibility.
- Support operational change by aligning priorities, communicating expectations, and helping teams adopt improved logistics processes.
- Logistics Strategy
- Develop and execute logistics strategies that improve transportation service, cost performance, capacity planning, and operational consistency across the business.
- Balance landed cost, lead times, and service levels to support customer satisfaction and business requirements.
- Manage carrier and logistics partner performance, capacity coordination, service expectations, and operational issue resolution across domestic and international transportation modes.
- Improve logistics execution processes, including shipping documentation, freight bill review, claims resolution, and carrier performance management.
- Logistics Operations
- Manage inbound, outbound, and intercompany freight activity to support business needs, inventory availability, and customer delivery requirements.
- Manage the company’s 4PL partner, Uber Freight, for execution of domestic freight activity, including shipment visibility, service performance, issue resolution, and continuous improvement.
- Partner with freight forwarders to support the import side of the business, including coordination of international shipments, documentation, delivery visibility, and issue escalation.
- Identify opportunities to improve freight consolidation, routing, carrier utilization, and overall transportation performance.
- Analytics
- Develop and monitor logistics key performance indicators, including freight cost, carrier performance, on-time delivery, service issues, claims, and operational productivity.
- Analyze logistics data, identify trends or service gaps, and present practical recommendations that improve cost, capacity, service, and execution.
- Project Management
- Develop and manage logistics-related project plans, timelines, milestones, and implementation activities.
- Build alignment and communicate project updates, risks, and decisions across internal teams and external partners.
- Process Improvement
- Improve current logistics processes to reduce manual work, increase consistency, and strengthen service performance.
- Create, maintain, and improve standard operating procedures for key logistics activities.
- Bachelor’s Degree required, preferably in Supply Chain, Logistics, or related field (Industrial Engineering, Operations Research).
- Experience managing logistics operations, carrier performance, shipment execution, and transportation-related issue resolution.
- Extensive knowledge and experience with International and Domestic Logistics.
- Experience leading logistics process improvements, system changes, or cross-functional transportation initiatives.
- High level of analytical ability to solve complex problems.
- Strong knowledge of transportation, logistics operations, carrier management, and freight cost drivers.
- Ability to guide operational improvements, manage change, and build cross-functional alignment without relying on direct reporting authority.
- Proven ability to work effectively with carriers, freight forwarders, 4PL partners, internal teams, and external partners to resolve issues and improve results.
- Strong written, verbal, and interpersonal communication skills, including the ability to work effectively across functions and with external partners.
- Ability to manage and prioritize multiple projects, build practical project plans, and meet timelines while balancing resources, cost, and business priorities.
- Strong computer proficiency in MS Office applications.
The base salary range for this position is $100,000.00 - $125,000.00 USD annually*.
*The salary range for this position reflects a reasonable estimate of the range of compensation for this role. Reliable Safety & Flow Corporation’s philosophy on compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
