Supply Chain and Operations Manager - Sudan

We are currently recruiting a Supply Chain and Operations Manager to join our Supply Chain and Operations team.

This is a country-based position in Khartoum, Sudan, with regular travel to field locations subject to access and security conditions.

At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work.

This role is classified as requiring standard pre-employment checks and enhanced due diligence.

About Relief International

Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. Our team work across Africa, Asia and the Middle East, delivering Health and Nutrition, WASH (Water, Sanitation and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

We work with local actors to deliver safe, inclusive and evidence-based programming that is conflict-sensitive, climate-smart and responsive to community needs. Relief International is an alliance of multiple international entities operating under a one-team approach with a shared mission and leadership structure.

About the Opportunity

This is a critical leadership role supporting Relief International's operations in one of the world's most complex humanitarian environments.

The Supply Chain and Operations Manager leads the delivery and continuous improvement of procurement, warehousing, medical supply logistics, transport and fleet management, asset management and office operations across Sudan. Based in Khartoum and supporting teams operating in dispersed and often insecure locations, the role is responsible for ensuring country operations remain reliable, cost-effective, compliant and responsive to programme needs.

Working closely with Area Managers, programme teams, Finance, HR, Security, IT and global supply chain colleagues, you will strengthen systems, build the capacity of field teams, improve operational visibility and ensure supply chains continue to function effectively in challenging circumstances.

This is a hands-on leadership position requiring someone who has successfully managed complex field operations and can balance strategic oversight with practical problem-solving.

Your Responsibilities

This role includes the following responsibilities.

• Lead and manage supply chain and operations functions across country and field offices, providing leadership, supervision and clear accountability for operational performance.
• Oversee procurement planning and implementation, ensuring timely, competitive and compliant procurement of goods and services while maintaining strong supplier relationships and value for money.
• Manage warehousing, inventory control and medical supply logistics systems, ensuring accurate stock visibility, quality standards, reconciliation processes and reporting.
• Lead fleet, transport, asset and office operations management across country and field locations, ensuring operational continuity, cost controls and compliance with organizational and donor requirements.
• Strengthen procurement, inventory, fleet and asset tracking systems through practical, user-friendly tools and reporting mechanisms.
• Produce regular operational performance reporting, identifying risks, bottlenecks and opportunities for improvement and ensuring corrective actions are implemented.
• Support cross-border supply chain activities and importation processes where required, including medical commodities and specialized programme supplies.
• Work closely with Finance and programme teams to strengthen controls, reconcile commitments and proactively address operational, compliance and fraud risks.
• Build and develop high-performing teams through coaching, mentoring, performance management and capacity strengthening initiatives.

About You

You will bring the following experience and skills.

• University degree in logistics, supply chain management, business administration or a related discipline, or equivalent professional experience.
• Minimum seven years' experience in humanitarian supply chain, logistics or operations management, including at least three years in a senior management role within conflict-affected, post-conflict or similarly fragile environments.
• Demonstrated hands-on experience across procurement, warehousing and inventory management, medical logistics, transport and fleet management, asset management and multi-site operations.
• Proven ability to lead and support geographically dispersed teams operating in challenging and low-connectivity environments.
• Experience designing or improving practical operational tracking systems and using data to strengthen controls, decision-making and performance management.
• Strong knowledge of donor procurement compliance requirements, supplier management, inventory controls, operational budgeting and risk management.
• Excellent leadership, coaching and problem-solving skills, with the ability to simplify processes while maintaining effective controls and accountability.
• Strong written and spoken English and willingness to travel regularly to field locations.
• Arabic language skills would be an advantage.
• Previous experience in Sudan, Chad, Darfur or similar humanitarian contexts would be a bonus
• Experience supporting health and nutrition supply chains, emergency scale-ups and complex humanitarian donor-funded programmes is desirable.

How To Apply

To apply for this post, click on the Apply button in the job advert page.

• You will be asked to upload a CV and Cover Letter.
• The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing Date

November 25, 2025.

As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviours outlined in the Code of Conduct.

Recruitment to all roles in Relief International includes a criminal records self-declaration, references and other pre-employment checks, which may include police and qualification checks.

Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.