- Performs analyses of the business goals, objectives and needs of the general business environment for appropriate FIS segment, division, group or line of business.
- Performs research and analysis to support business operations and presents findings to manager or project leader.
- Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
- Utilizes systems and data to resolve business issues in the most effective and productive manner.
- Identifies and implements best practices and suggests how to improve current practices.
- Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.
- Develops recommendations to solve problems and issues related to business operations.
- Analyzes and documents business processes and metrics and identifies improvement opportunities.
- May train internal employees on changes to business practices, processes or procedures.
- May perform special projects upon request and on occasion.
- May provide coaching and/or guidance to less experienced Business Analysts.
- Other related duties assigned as needed.
- Ability to persuade and influence others on the best approach to take
- Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
- Is resourceful and proactive in gathering information and sharing ideas.
Basic Qualifications:
- Excellent Writing and Communication Skills
- Bachelors degree in Computer Science, Information Management, or related field
All your information will be kept confidential according to EEO guidelines.
