Call Center Representative

Overview

Call Center Representative:

Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on!

Renewal by Andersen is looking for goal-oriented and ambitious call center representatives available to work on evenings and weekends. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position, the office is located in Rotterdam NY.

Responsibilities

What We Offer:

• Paid training for an invaluable skill set.
• A company culture that values integrity and the hard work of their employees.
• Opportunities for advancement.

A Day in the Life of a Call Center Representative:

• Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
• You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments.
• Follow up on customer inquiries.
• Transfer customer calls to the appropriate staff or department.

Qualifications

Requirements:

• Previous customer service, sales, or marketing experience. Call center experience a plus!
• General computer knowledge and internet savvy.
• Goal driven with the ability to handle feedback.

If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you!

Job Type: Part-time/full-time/flexible schedule.

Pay Rate: 18/hr with bonus incentives.

What We Offer: - Paid training for an invaluable skill set. - A company culture that values integrity and the hard work of their employees. - Opportunities for advancement. A Day in the Life of a Call Center Representative: - Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments. - You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments. - Follow up on customer inquiries. - Transfer customer calls to the appropriate staff or department.