Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.
POSITION SUMMARY:
The Maintenance Supervisor is responsible for overseeing all aspects of site maintenance for a 100–300-unit apartment community. This role provides leadership, guidance, and operational oversight for a maintenance team of approximately 1–5 associates, ensuring work is completed efficiently, safely, and to company standards. The ideal candidate is a service-oriented, hands-on leader who is self-motivated, dependable, and committed to maintaining a high-quality living environment for residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintain the physical integrity of the community at all times, through proactive maintenance, early identification of potential issues, and effective problem resolution.
- Complete the most demanding and technical Service Requests.
- Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
- Ensure the property meets or exceeds 7-day turnover and 48-hour work order goals.
- Complete and oversee all work orders and turnovers. Accurately assess maintenance requirements and timelines to ensure completion in accordance with Renewing Management standards and arrange contract services when necessary.
- Walk units for progress and well-being weekly.
- Plan, schedule, and complete the preventative maintenance program.
- Assist the Property Manager in recruiting and interviewing potential team members.
- Periodically check the work progress of each maintenance employee. Provide immediate assistance and feedback.
- Provide feedback to the Property Manager on employee performance and assist in conflict management.
- Call out specialty trades such as plumbers and electricians once appropriate authorization has been granted.
- Collect subcontractor bids, schedule subcontractor activities and inspect all subcontractor work, holding them accountable to the agreed upon scope of work.
- Identify and correct hazardous community conditions.
- Ensure safety protocol is being followed.
- Ensure adequate levels of inventory and order all materials for the property to operate effectively.
- Provide great customer service to residents
- Ensure the maintenance shop is well organized and adequately stocked.
- Ensure employees have adequate hand tools to conduct work.
- Fill in for missing maintenance personnel when needed.
- Inspect buildings and grounds for deferred maintenance and repair.
- Ensure EPA regulations are being followed.
- Other duties as assigned.